EDIT Mode Startup Visual Issue

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kellycraven
Posts: 14
Joined: Wed Dec 23, 2015 5:53 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP ENVY Notebook
processor: Intel Core i7-6700HQ CPU 2.60GHz
ram: 16G
Video Card: Intel HD Graphics 530
sound_card: Intel Display Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Generic PnP Monitor (17.1")
Corel programs: PSPX9, VideoStudioX7

EDIT Mode Startup Visual Issue

Post by kellycraven »

Start PSPS2018 to the Home Page (usually the default)
Click the EDIT tab to go into Edit Mode (do not have any projects open)
Edit Mode is entered mangled, with the main edit window floating in bad location, overlapping and unordered.
Looks VERY unprofessional and sloppy, confusing.
Obviously, quite visually buggy.
Doesn't seem to affect functionality very much.
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Capture152_resized.png
MarkZ
Posts: 1080
Joined: Sat Feb 05, 2011 10:41 pm
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motherboard: Intel DQ67SW desktop
processor: Intel Core i7 i7-2600 3.40 GHz
ram: 8 GB
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: LG Flatron E2241
Corel programs: PSP 2018 X9 X8 X7 X6 ASP3 ASP
Location: Toronto

Re: EDIT Mode Startup Visual Issue

Post by MarkZ »

You may have seen this advice in many other threads - have you tried resetting the program? Hold the shift key while starting PSP. This solves many odd problems such as this, but no guarantee.
Mark
JoeB
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Re: EDIT Mode Startup Visual Issue

Post by JoeB »

And if Mark's suggestion doesn't work, I'd ask whether or not you have set Windows to scale your display to something other than 100%. We have seen some issues with scaling and how it can affect some of the visual elements of PSP such as dialogue windows, etc.
Regards,

JoeB
Using PSP 2019 64bit
kellycraven
Posts: 14
Joined: Wed Dec 23, 2015 5:53 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP ENVY Notebook
processor: Intel Core i7-6700HQ CPU 2.60GHz
ram: 16G
Video Card: Intel HD Graphics 530
sound_card: Intel Display Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Generic PnP Monitor (17.1")
Corel programs: PSPX9, VideoStudioX7

Re: EDIT Mode Startup Visual Issue

Post by kellycraven »

No scaling. This is a fresh brand new install of PSP2018.

It's been this way since day one. If this is a need to reset then there may be a bug in the initial install.

I will reset.
kellycraven
Posts: 14
Joined: Wed Dec 23, 2015 5:53 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP ENVY Notebook
processor: Intel Core i7-6700HQ CPU 2.60GHz
ram: 16G
Video Card: Intel HD Graphics 530
sound_card: Intel Display Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Generic PnP Monitor (17.1")
Corel programs: PSPX9, VideoStudioX7

Re: EDIT Mode Startup Visual Issue

Post by kellycraven »

Resetting did "fix" the problem, temporarily.

Addition steps are needed to repo the bug. The issue is having some default palettes closed.

When on the "Home" tab change from Essentials to Complete. This will cause more palettes to be displayed by default on the Edit page. This is key to reproing the bug.

Go to the "Edit" tab.
Close the Learning Center palette.
Close the Organizer palette.
Exit PSP2018.

Run PSP2018 again.
Click the EDIT tab.

This is a 100% repro on my machine. I've reset and confirmed a few times, and it always comes back.

This is no a bad issue - simply cosmetic. Pretty much anything that causes the screen to be redrawn/refreshed will fix the problem. Even going away from and back to PSP2018 while in the view will fix it. I just looks sloppy for a fresh install and it's something even a newbie tester should find on the first day. (I have some experience in that department)
MarkZ
Posts: 1080
Joined: Sat Feb 05, 2011 10:41 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel DQ67SW desktop
processor: Intel Core i7 i7-2600 3.40 GHz
ram: 8 GB
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: LG Flatron E2241
Corel programs: PSP 2018 X9 X8 X7 X6 ASP3 ASP
Location: Toronto

Re: EDIT Mode Startup Visual Issue

Post by MarkZ »

I've had issues with a fresh install before and don't understand why a reset fixes some of them, but it has done the trick at times.

Another suggestion - do you save your workspace? When you have Edit mode as you like it with palettes where you want them, save your workspace. Note that there is an option to save it without saving any open images. You can then use that workspace when things go awry.

Also, in preferences select how you want PSP to open, for example, the last mode used when leaving, or edit mode. I find that the only time I use the Home tab is when I experiment in testing.
Mark
kellycraven
Posts: 14
Joined: Wed Dec 23, 2015 5:53 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP ENVY Notebook
processor: Intel Core i7-6700HQ CPU 2.60GHz
ram: 16G
Video Card: Intel HD Graphics 530
sound_card: Intel Display Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Generic PnP Monitor (17.1")
Corel programs: PSPX9, VideoStudioX7

Re: EDIT Mode Startup Visual Issue

Post by kellycraven »

I'm not too worried about saving my workspace or finding a solution/workaround. All that's needed is to open a project.

I'm simple telling anyone that cares to listen that there is a bug in PSP2018, just in case anyone at Corel wants to fix bugs that make the app look untested to those that expect new installs to work, not look like they didn't take the time to fix something so "in your face".

I'm good.
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