I was using the trial version of Ulead Videostudio 9 without any problems at all, and decided to buy the full (CD version) after the trial had expired (I uninstalled the trial version before attempting to install).
When I try and run the Videostudio 9 installation, it gets about half way through before showing the following message:
Component Transfer Error
Component: Full
File Group: Content_Full_All
File: D:\Program\UVS9\data2.cab
Error: Data Error (cyclic redundancy check)
After pressing 'OK' to this error, the installation wizard closes itself down completely.
As far as I can tell, I more than reach the specifications.
Please help!
1.4Ghz processor
512MB RAM
14.57 GB free space on 40GB HD
Videostudio 9 installation problem
Moderator: Ken Berry
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damntheirlies
Still not working
Hi, thanks for trying to help. I disabled Norton Antivirus, and Norton Internet Security, but still got the same error message when I tried to install Videostudio 9 again.
Thanks anyway.
Thanks anyway.
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damntheirlies
Problem solved
Hi again, I've fixed the problem, and thought I'd post the solution in case anyone else struggles with it later on.
What you need to do is put the whole 'Program' CD on to your computer and run it from there, but it's not quite that simple. Trying to transfer the disk directly on to your computer (from D: to C:) just ends up suffering the same issue the installer does - that is an error message from the 'cyclic redundancy check' stops the transfer finishing.
The way round this, I discovered is:
1. Find a computer that CAN install the Videostudio 9 CD (1 of my 3 would do this).
2. From here, connect a storage device of some sort that has at least 500MB of free memory.
3. Copy the file D:\Program\UVS9\data2.cab onto the external storage device (or CD maybe if you have a CD rewriter). This will likely take a while as it's a big file.
4. After transferring the file, put it on the computer that won't allow you to install the software.
5. Finally, copy the rest of the CD onto your computer, and place the data2.cab file in its correct folder (Program\UVS9\data2.cab).
You should now be able to run the installer from the computer copy of the CD.
In short, as you can't copy the file 'data2.cab' directly from the CD to the computer, you have to use another memory device to transfer it from a working computer to the one that can't install the software.
I hope this is helpful.
What you need to do is put the whole 'Program' CD on to your computer and run it from there, but it's not quite that simple. Trying to transfer the disk directly on to your computer (from D: to C:) just ends up suffering the same issue the installer does - that is an error message from the 'cyclic redundancy check' stops the transfer finishing.
The way round this, I discovered is:
1. Find a computer that CAN install the Videostudio 9 CD (1 of my 3 would do this).
2. From here, connect a storage device of some sort that has at least 500MB of free memory.
3. Copy the file D:\Program\UVS9\data2.cab onto the external storage device (or CD maybe if you have a CD rewriter). This will likely take a while as it's a big file.
4. After transferring the file, put it on the computer that won't allow you to install the software.
5. Finally, copy the rest of the CD onto your computer, and place the data2.cab file in its correct folder (Program\UVS9\data2.cab).
You should now be able to run the installer from the computer copy of the CD.
In short, as you can't copy the file 'data2.cab' directly from the CD to the computer, you have to use another memory device to transfer it from a working computer to the one that can't install the software.
I hope this is helpful.
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Ken Berry
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I would also contact the people who sold you the disc as the only times I have ever received the cyclic redundancy error has been when the disc itslef was defective (either a physical error on the disc or in the burning/pressing). There are programs out there which might be able to get around the error and make a new, error-free copy of the disc, but they cannot deal with 100% of errors and the process can take a lot of time. But I would get it checked first by the vendors. In the meantime, burn a copy of the working version of the program from your hard drive to a CD as a back-up.
Ken Berry
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jchunter
I agree. I think you have a bad CD. Rare, but it happens. Your supplier should be able to supply you with another one.
The only way that I can explain the fact that you could actually install on one of your 3 computers is that the defective bit (on the CD track) is only marginally defective and different DVD readers might interpret it as a "0" or a "1".
There could be several marginal bit "pits" on this CD, which opens the possibility of getting a different result every time you try to read it, so I would insist on a new one. You don't want to have to repeat this hassle.
The fact that you could read it once doesn't prove that what you read is correct. CRC is not perfect. There could be other undetected errors...
John
The only way that I can explain the fact that you could actually install on one of your 3 computers is that the defective bit (on the CD track) is only marginally defective and different DVD readers might interpret it as a "0" or a "1".
There could be several marginal bit "pits" on this CD, which opens the possibility of getting a different result every time you try to read it, so I would insist on a new one. You don't want to have to repeat this hassle.
The fact that you could read it once doesn't prove that what you read is correct. CRC is not perfect. There could be other undetected errors...
John