I Have purchased the 2018 ultimate package. installed everything and when I open it I only have a home and edit tab. the work space is blank no Welcome screen. I re-installed 3 times and always the same. no option for Essential in the preferences.
I called support and the guy said to install google chrome browser!! WTF. I use Firefox. and don't see the relevance of the browser.
Anyone have this problem ? How do I fix it?
Thanks
PSP 2018 Ultimate, no welcome screen when opening (FIXED)
Moderator: Kathy_9
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Pafster
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PSP 2018 Ultimate, no welcome screen when opening (FIXED)
Last edited by Pafster on Wed Dec 13, 2017 4:13 pm, edited 1 time in total.
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Radim
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Re: PSP 2018 Ultimate, no welcome screen when opening
Yeah, That's the old IE components.
Do You have fully updated to latest Windows 10/8.1/7 SP1?
Do You have fully updated to latest Windows 10/8.1/7 SP1?
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Pafster
- Posts: 5
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- ram: 16gb
- Video Card: Radeon RX580 8gb
- sound_card: acl1280
- Hard_Drive_Capacity: 2.5 Tb
- Monitor/Display Make & Model: Vizio 32"
- Corel programs: PSP Pro 2018 Ultimate
Re: PSP 2018 Ultimate, no welcome screen when opening
What do you mean? It needs IE to function properly? I have Win 7 pro sp1 but no IE 11.
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Radim
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Re: PSP 2018 Ultimate, no welcome screen when opening
That's your problem. But I month ago tested Windows 7 SP1 with IE 11 but start screen was not fully functional...on my computer.Pafster wrote:What do you mean? It needs IE to function properly? I have Win 7 pro sp1 but no IE 11.
BTW. Have you read this post? http://forum.corel.com/EN/viewtopic.php?f=56&t=62673
- hartpaul
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Re: PSP 2018 Ultimate, no welcome screen when opening
If you click on the Home symbol doesn't that open the Welcome screen for you?
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
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Pafster
- Posts: 5
- Joined: Tue Dec 12, 2017 12:06 pm
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- ram: 16gb
- Video Card: Radeon RX580 8gb
- sound_card: acl1280
- Hard_Drive_Capacity: 2.5 Tb
- Monitor/Display Make & Model: Vizio 32"
- Corel programs: PSP Pro 2018 Ultimate
Re: PSP 2018 Ultimate, no welcome screen when opening
"If you click on the Home symbol doesn't that open the Welcome screen for you?"
No, nothing at all.
No, nothing at all.
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Pafster
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- motherboard: Gigabyte B350 gaming 3
- processor: Ryzen 7 1700
- ram: 16gb
- Video Card: Radeon RX580 8gb
- sound_card: acl1280
- Hard_Drive_Capacity: 2.5 Tb
- Monitor/Display Make & Model: Vizio 32"
- Corel programs: PSP Pro 2018 Ultimate
Re: PSP 2018 Ultimate, no welcome screen when opening
Well, requirements on the site mentions ,Radim wrote:That's your problem. But I month ago tested Windows 7 SP1 with IE 11 but start screen was not fully functional...on my computer.Pafster wrote:What do you mean? It needs IE to function properly? I have Win 7 pro sp1 but no IE 11.
BTW. Have you read this post? http://forum.corel.com/EN/viewtopic.php?f=56&t=62673
"System Requirements for Corel PaintShop Pro 2018
Windows 10, Windows 8/8.1, Windows 7 with the latest service pack (64-bit or 32-bit editions). For virtualization: Microsoft Windows Server 2012 R2, Windows Server 2016 or later
Intel/AMD 1.5 GHz or faster processor with SSE2 supported (multi-core processor recommended)
2 GB of RAM (4 GB recommended)
1 GB of available hard-disk space required (2 GB recommended)
1280 x 768 resolution with 16-bit color display (1366 x 768 resolution with 24-bit or higher color display recommended). Up to 250 DPI supported with appropriate resolution display
DirectX 9 or higher compatible video adapter with the latest driver
Internet Explorer version 10 or higher
Internet connection required for online features and tutorial videos
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Radim
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Re: PSP 2018 Ultimate, no welcome screen when opening
When I tested, I do not had latest updates for IE. Only full installer of IE 11.
So I think system *has to be* fully updated.
So I think system *has to be* fully updated.
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Pafster
- Posts: 5
- Joined: Tue Dec 12, 2017 12:06 pm
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- ram: 16gb
- Video Card: Radeon RX580 8gb
- sound_card: acl1280
- Hard_Drive_Capacity: 2.5 Tb
- Monitor/Display Make & Model: Vizio 32"
- Corel programs: PSP Pro 2018 Ultimate
Re: PSP 2018 Ultimate, no welcome screen when opening
Ok,thank you Radim.,
I updayed to IE11and updates and you're right. Everything seems fine now. Even Perfectly Clear works now wich it did'nt before.
I don't know why these programs have to bet ied in to IE and not a standard browser.
Again. Thanks.
I updayed to IE11and updates and you're right. Everything seems fine now. Even Perfectly Clear works now wich it did'nt before.
I don't know why these programs have to bet ied in to IE and not a standard browser.
Again. Thanks.
