Paint Shop Pro 2018 Very Slow to Load

[Ozric]

PSP 2018 has become very slow to load in m y machine. It used to take 15 to 20 seconds and now takes up to 1 minute or more. It has been this way since the last Windows update. Anybody have any ideas on what is causing the slow down ?

[rondo]

Which version of Windows- 10 or 7?

[Elchinator]

I'm having the same issue here. X9 was quite fast, 2018 loads for a couple of minutes. An eval installation on another machine (slower CPU, less RAM) is loading as fast as it should.
The problem is not related to the hard drive, as PSP is only using the CPU for the whole time.

%temp%\PCUlog0.txt shows the loading time, but doen't give a hint on its cause.

Code: Select all

11/25/17 08:19:46   MS::IPushMsg(0,2) started
11/25/17 08:19:46   MS::IPushMsg(0,2) elapsed time: 0.031 seconds
11/25/17 08:22:23   IS_UI started
11/25/17 08:22:23   IS_UI elapsed time: 0.034 seconds

[Ozric]

Which version of Windows- 10 or 7?

Windows 10 - 64 bit

[flagpole]

I'm having the same issue here. X9 was quite fast, 2018 loads for a couple of minutes. An eval installation on another machine (slower CPU, less RAM) is loading as fast as it should.
The problem is not related to the hard drive, as PSP is only using the CPU for the whole time.

%temp%\PCUlog0.txt shows the loading time, but doen't give a hint on its cause.

Code: Select all

11/25/17 08:19:46   MS::IPushMsg(0,2) started
11/25/17 08:19:46   MS::IPushMsg(0,2) elapsed time: 0.031 seconds
11/25/17 08:22:23   IS_UI started
11/25/17 08:22:23   IS_UI elapsed time: 0.034 seconds

Me too W10 creators fall update. x64.

Basically i launch 2018, forget about it, then it opens.

Gone back to X9 for now.

ETA which is no better. the problem appears to be with the 64 bit versions.

[Elchinator]

It can't be x64/W10 Creators Update alone. I use basically the same configuration in a VM and there everything works fine. It must be some crude combination of circumstances...

[flagpole]

It can't be x64/W10 Creators Update alone. I use basically the same configuration in a VM and there everything works fine. It must be some crude combination of circumstances...

It's that the fall creators update? Or just the creators update? I'm on version 1706 iirc.

[Elchinator]

It's that the fall creators update? Or just the creators update? I'm on version 1706 iirc.

Well, whatever came last. I'm on version 1709 on all of my Win10 machines. One works fine with PSP2018, one doesn't. Both worked with PSP X9.
I tried to rule out some possibilities (hard disk performance, antivirus software, slow noetwork, messed up installation) and it's not either of them.

[Ozric]

I rebooted my PC today and tried PSP 2018 and it loaded very quickly, I used the PC for a number of things during the day and several hours later it is now loading very slowly again. The only thing I can think of is that the Windows Creators Update has a bug of some kind that is using resources and over time is not freeing up those resources when it should be.

[Zantara]

For the first couple of weeks after initial installation, PSP 2018 loaded up very fast. It was a delight.
This was before even the Spring Creators Update was installed, because my system was very late with that one.
Soon though, it slowed down to about the same startup time als all previous versions. Servicepack 1 didn't improve matters.
The Fall Creators Update doesn't seem to make a difference.

For me it's just the same old slow starter PSP has been since X4.

[brucet]

FWIW I have PSPx8 installed on 3 computers. An old, but fast, desktop. An old i3 laptop running Win7 and a newish i5 laptop running Win 8.1. All PSPx8 settings, workspaces etc etc are the same on each computer. All three vary in start up time. The fastest being the i5 laptop, starting in about 5 - 7 seconds. Desktop about 10 - 15 seconds and the old laptop about 20 - 30 seconds. Although sometimes it can take a minute. But when I do a save or save as it's the opposite. The old laptop saves in 1 - 2 seconds. The desktop a couple of seconds. But the i5 laptop takes 10 - 20 seconds to save.

As much as we like to point the finger at Corel I think many of our performance issues are more system related. Sure Corel could do a better job. Put PSP on a diet. If PSP is slow to load then it may be something else in your system actually causing the slow down.

regards

[Elchinator]

It surely can't be Corel alone. BUT there is a very strange pattern.
Some people, like me, never had any issues with one version of PSP, but very much so with the next one. Why?
The system is the same. The settings are (presumably) the same. The hardware is the same. The only thing that has changed is the version of PSP..
I did even run two versions side by side and one loads fast, the other one does not. So, is my system the reason? I guess not.
Sure, it might be some interaction between PSP and Windows, that we can't put our finger on. But how could we? A more detailed logfile would help. If Corel could help us here, we might get the problem fixed quite fast...

[AlertX]

I have the same issue it is very slow to load. Also, you can check how slow it is to work with "selections" to modify them especially "smooth". All is because they limited PSP to utilize CPU fully.
I have Alienware with i7 and SSD and have to see for 1 minute at 17% CPU usage while PSP 2018 doing it. Not a problem at all in X9.

RETURN X9

or """""ENJOY""""" PSP2018

[wmichaels1]

Same issue here. I went into preferences and turned off splash screen and set edit as default and that helped, although the biggest reduction occurred when I closed MS Outlook before launching PSP. I'm back to under 30 seconds for startup with these changes. I'm thinking that may be the real culprit for me.