PSP X9 and "Updating Cache Settings" problem

[GArtiste]

Using PSP9 X9 19.2.0.7 x64 or x86.

My PC is * Intel Core i7 6700K 4 GHz unlocked LGA1151 CPU, RAM 16 GB DDR4, SSD 256GB for OS and programs. Usually there is no significant waiting for programs to open.

However PSP X9 now takes some 1-2 minutes to load, mainly because of a delay "Updating Cache Settings". I have tried rebuilding the cache without avail.
It could be this problem occurred after upgrading to Windows 10 Fall Creators Update v1709 OS build 16299.19(?).

Can anyone suggest a fix?

TIA

[Ken Berry]

Welcome to the forum!

I have updated several of my computers to Win 10 v1709 OS build 16299.19. I have PSP 2018, X9, X8 and X7 on them and have not noticed any change of speed in opening them since that update a couple of weeks ago. I open always in the Edit workspace, and I'm wondering whether you do too, or whether you open in Manage?

[danbare]

Having same problem with paintshop pro 2018 20.2.0.1 x64

Usually paintshop pro opens rather quickly - running an i7 cpu - but now - takes 1 to 2 minutes just to open. Lots of time in initializing command manager and updating cache settings.

[rondo]

Try resetting the program to default configuration- instructions here for X6 but same for X9-
https://support.corel.com/hc/en-us/arti ... figuration

[cbarbatus]

My i7 3.4GHz system is also taking minutes hanging in "Updating Cache Settings".

The response to reset and such was insultingly generic. I did indeed do that - although the documentation was terrible - and the result is that it still does exactly the same couple of minutes for every startup.

It seems to me coincident with the latest Microsoft Creator update.

[cbarbatus]

Didn't change anything, my i7 still takes minutes to start now.

[leahcimi]

I've noticed this with PSP X9 too since the latest Microsoft Windows 10 update.
MS not Corel on this occasion!

[Ravelli]

The very slow PSP launch can be caused by adding to many folders or folders with too many photos to the "Manage" part of PSP. In my case I had some thousand photos in one folder with many sub-folders, and I added for testing the root folder to PSP Manage, which blew up PSP's database. Once I removed it, PSP comes up quickly again. Better never ever make use of it.

[leahcimi]

I don't use the "Manage" part of PSP.

[JoeB]

I don't use the "Manage" part of PSP.

Many of us use the Manage tab but only the Computer option, not Collections. If I recall correctly, some users have found that using Collections, particularly with many folders and images, causes slowdown much worse than simply using the Computer tab option.

[Qun Mang]

I will add a "me too" on this issue. Ever since installing the fall creator's Win10 update PSP X9 takes at least a minute to load. Like others, I don't use the Manage portion but have it set to open straight to the editor.

[cookie1234]

Same problem with 1709 Windows update. After the update, 32-bit and 64-bit got hung up on cache settings; and now 32-bit doesn't open at all.