Uninstalling/Reinstall PSP 2018 (64 Bit) not possible

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Khuri
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Uninstalling/Reinstall PSP 2018 (64 Bit) not possible

Post by Khuri »

After having issues with PSP 2018 64 Bit (see here) I thought to install the 32 Bit Version and see if the problem persists on 32 Bit as well.
OS is Windows 10 64 Bit.

Step 1:
So I ran the PSP Installer file. It downloaded the "psp2018_ult.zip" file. As soon as the download was done from the installer, it just prompted me with "Everything updated". And nothing happened.

Step 2:
Next I figured to uninstall the software through the windows program uninstaller first.
I did that, but it only said the installation is corrupt and removed the entry from the uninstaller program list. Did not uninstall the software at all.

Step 3:
Restarted Windows.
Tried PSP Installer again. Response: "Not enough disk space".
With over 20 GB free space left. I figured it might have trouble with the existing "psp2018_ult.zip". So I deleted it and ran the installer again. Still, "not enough disk space". But a corrupted, empty 391 MB ZIP file is created.

Step 4:
Moved Installer file to a different drive (over 100 GB free space).
Installer downloaded file "psp2018_ult.zip". As soon as the download was done from the installer, it just prompted me with "Everything updated". And nothing happened. (same as Step 1)

Step 5:
Extracted the downloaded "psp2018_ult.zip", opened the folder and started the included "Setup.exe".
The result being the attached screenshot. Basically saying something like "Your system has not been changed. To install at a later time, restart installation."

Step 6:
Went into the folder "psp2018_ult\Setup\" and started the MSI file "PSPPro64.msi" assuming to find a proper MSI installer. Funnily, if you go to Custom Install, all the "features" to install are just labeled "New feature". With several of them being disabled by default.
That didn't look very useful so I skipped.


I'd like advise on how to proceed.
I can't uninstall the software (automatically) and I can't reinstall it either.

I guess I could remove the program folder from program files, however I figure I'd have to clean up the registry as well. And before I start tampering with that, I'd love to hear feedback from others, that might have a better insight and/or experienced this problem as well :)
Attachments
Installation message from running "Setup.exe"
Installation message from running "Setup.exe"
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hartpaul
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Re: Uninstalling/Reinstall PSP 2018 (64 Bit) not possible

Post by hartpaul »

Sounds like you need a clean up tool for PSP 2018. The thread near the top onluy has up to X9 so far.
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Khuri
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Re: Uninstalling/Reinstall PSP 2018 (64 Bit) not possible

Post by Khuri »

hartpaul wrote:Sounds like you need a clean up tool for PSP 2018. The thread near the top onluy has up to X9 so far.
Yeah, I saw that one only going until X9.
Since it's an EXE-file I can't really look at what it does either to adjust it to 2018.
Zantara
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Re: Uninstalling/Reinstall PSP 2018 (64 Bit) not possible

Post by Zantara »

The title hasn't been updated, yet, but the cleanup tool for 2018 is there:
http://forum.corel.com/EN/download/file.php?id=10089

Corel advises to use Windows uninstall, but it always leaves files behind or entries in the registry.
With the cleanup tool it's all gone and you can do a fresh install.
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lata
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Re: Uninstalling/Reinstall PSP 2018 (64 Bit) not possible

Post by lata »

New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
Khuri
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Re: Uninstalling/Reinstall PSP 2018 (64 Bit) not possible

Post by Khuri »

Thank you very much!
Worked perfectly! :)
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