Paint Shop Pro 7 crashes when I select print

Corel Paint Shop Pro

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siamoose
Posts: 2
Joined: Sat Sep 16, 2017 10:58 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 2 terabits
Corel programs: Paint Shop Pro 7

Paint Shop Pro 7 crashes when I select print

Post by siamoose »

This has just started today, and am hoping someone can help.
I have PSP 7 loaded on my Windows 10 laptap and computer desktop. They both have 2 terabits of harddrive. I have had PSP 7 working on both for years so am not sure what has happened.

When I go to print in the program, it shuts the program down. My printer is a HPBBD5E4 (HP OfficeJet Pro 6960), have had it for about a month now and no issues until today. I made sure that all hardward and drivers on it were updated today to see if that was an issue but it wasn't.

As for my PSP 7, I uninstalled it and reinstalled it, did not help.
I downloaded the free trial of PaintShop Pro 2018 to see if that would work, and it still crashed the program when I asked it to print.

Any suggestions?

Thank you,
Debbie
JoeB
Posts: 2778
Joined: Fri Mar 28, 2008 10:04 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: LENOVO 4524PE4 ThinkCentre M91p
processor: 3.10 gigahertz Intel Quad Core i5-2400
ram: 8 GB
Hard_Drive_Capacity: 4.6 TB
Corel programs: PSP 9, X7 to 2019, 32 & 64-bit
Location: Canada

Re: Paint Shop Pro 7 crashes when I select print

Post by JoeB »

Do you have another printer that you could set as default and then see if you still have the same issue?
Regards,

JoeB
Using PSP 2019 64bit
siamoose
Posts: 2
Joined: Sat Sep 16, 2017 10:58 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 2 terabits
Corel programs: Paint Shop Pro 7

Re: Paint Shop Pro 7 crashes when I select print

Post by siamoose »

That is a good suggestion but no I don't. Wish I did!
Muriel
Posts: 137
Joined: Thu Jan 05, 2012 6:25 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: Paint Shop Pro 7 crashes when I select print

Post by Muriel »

Good Evening..

I realize this is a long shot, but have you downloaded the latest printer driver for your Windows 10?
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