Canon 1300D RAW files not showing up or opening

AfterShot Pro General Questions & Getting Started Forum
Brenden
Posts: 1
Joined: Wed Sep 13, 2017 2:39 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7-2600K
ram: 8GB
Hard_Drive_Capacity: 1.2 TB
Corel programs: AfterShot Pro 3

Canon 1300D RAW files not showing up or opening

Post by Brenden »

…despite the 1300D being listed as a supported camera.

I'm on the trial version.
bonito
Posts: 2
Joined: Sat Feb 10, 2018 11:57 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: laptop
processor: i7-4702
ram: 16GB
Video Card: intel and nvidia 540m
Hard_Drive_Capacity: 1tb

Re: Canon 1300D RAW files not showing up or opening

Post by bonito »

I have the exeact same problem and a ticket running.
On the full version!
bonito
Posts: 2
Joined: Sat Feb 10, 2018 11:57 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: laptop
processor: i7-4702
ram: 16GB
Video Card: intel and nvidia 540m
Hard_Drive_Capacity: 1tb

Re: Canon 1300D RAW files not showing up or opening

Post by bonito »

More news on this!
The support approved that AS cannot load my raw images taken with a 1300D.
Shortly after they asked if I were happy with the results of the supprt .... well no.

BUT I found out that there is a free plugin for AS for my camera! From http://learn.corel.com/aftershot-pro-downloads/
And now AS is able to load my raw images .. how could it be that the support is not awar of this?