PSP2018 installer not downloading

Corel Paint Shop Pro

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azakihun
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PSP2018 installer not downloading

Post by azakihun »

Hi!

I need a little help.
I only see the changeing pictures. 0% progress. 0 MB/ 0GB. I accept the licence agreement (the text is missing!only white space)

Image
fecnikek.blogspot.com
boototter
Posts: 5
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operating_system: Windows 10
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processor: intel i5 and i7

Re: PSP2018 installer not downloading

Post by boototter »

Problem confirmed.
Same thing happening on a notebook that is above minimum requirements.
No EULA text, no file downloading. But the photo's do show well.

Tried for 3 days, persistent problem.
robsoncabanas
Posts: 3
Joined: Fri Sep 08, 2017 2:35 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: PSP2018 installer not downloading

Post by robsoncabanas »

The same problem here. I made contact with the support and I`ve followed all instructions, but the problems persists. I`ve tried with three different computers in differents nets, even by GSM phone net I`ve tried.
josephlin
Alludo
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Re: PSP2018 installer not downloading

Post by josephlin »

Hello All,

We are sorry to know you've encountered this installation issues. We are pleased to assist you to solve this problem but we may need your help to provide more information for reference.

Q1, What OS you are running on your system? Windows 10 64bit? English, French? Please specify the version in detail.
Q2, What PSP version you try to install? The trial version that downloaded from Paintshop Pro website? Or it's a purchased version. Pro or Ultimate?
Q3, If what the installer you executed is "Purchased" version, when you encounter the problem, please check if a "pspxxx.zip" file could be found in the same installer folder (path). Please also share this info with us.

Quick testing: Could you help to proceed windows update and ensure your system has got the up-to-date version? After that, restart your system and re-install the PSP2018 again. Let us know if it can solve this installation problem. Thank you in advance.

Cheers
Joseph Lin

Sr. Program Manager,
Corel PaintShop Pro / AfterShot Pro / VideoStudio
robsoncabanas
Posts: 3
Joined: Fri Sep 08, 2017 2:35 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: PSP2018 installer not downloading

Post by robsoncabanas »

Same problem here.
Windows 10 64 bit Portuguese
Trying to install Demo version of Paintshop pro 2018 from Corel website.
robsoncabanas
Posts: 3
Joined: Fri Sep 08, 2017 2:35 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: PSP2018 installer not downloading

Post by robsoncabanas »

Any Solutions!!!!!!! I can't download PSP 2018 form web site yet!!!!
JoeB
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Re: PSP2018 installer not downloading

Post by JoeB »

robsoncabanas wrote:Any Solutions!!!!!!! I can't download PSP 2018 form web site yet!!!!
I would tell Corel that, because they are unable to solve the problem, they should just either point you to a site where you can download all of the installation files (instead of just an installer that has to fetch the files from Corel) or email you the full install program.
Regards,

JoeB
Using PSP 2019 64bit
excalibur1814
Posts: 84
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Re: PSP2018 installer not downloading

Post by excalibur1814 »

It did this to me 'within' the company firewall and no matter what I did it wouldn't download. Moved to the standard BT wireless and the download started.

Might not help anyone but at least it's information.
Radim
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Re: PSP2018 installer not downloading

Post by Radim »

Please check if you have latest version of Internet Explorer. Seems like some "lazy" :D programmers depends on latest IE stuffs in installer. For me it showed above intaller dialog a confirmation bar if I want to allow run IE Javascript on my computer... Uff. :(
jizzen
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Re: PSP2018 installer not downloading

Post by jizzen »

I have exactly the same problem and can not solve it. Have tried to download the trial version for weeks, but nothing happens in the download window. I use Windows 10 and have tried to disolve both my anti virus and the firewall.
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