VideoStudio X9 rendering problem

[UnknownVT]

Hi I'm new here.

Just tried using Corel VideoStudio Ultimate X9 Trial version and I am having some severe rendering problems.
Rendering produced videos with severe image breakup.

Short sample on YouTube -
https://youtu.be/dfb6WS1aTaU

Hard to see but I think there is also an audio sync problem around 20secs.

I resorted to the simplest possible render – just of a single video

P1270122.MP4.txt

MediaInfo of Original video

(4.99 KiB) Downloaded 324 times

– no editing at all, and set to render (not SmartRender) using Same as Project Settings (to minimize input errors) and got the same severe image breakup

trial170829_Render_02.mp4.txt

MediaInfo of VSx9 Rendered video

(4.35 KiB) Downloaded 272 times

.

Another issue is when playing with Media Player Classic showed error of Audio Switcher::Out (have never seen this error before) after closing error message, video plays with no audio.


Windows Media Player does play with audio.

If I remux the video using AviDemux (no re-encoding – copy on both video and audio) – the resultant video file plays with sound (but the severe image break up is obviously still there).

I am obviously new to VideoStudio –
perhaps I have simply missed some crucial settings that is causing this problem?

PC -

Windows 7 Home Premium 64-bit
Mainboard : FOXCONN 2AB1
Processor : AMD Athlon II X4 645 @ 3100 MHz
RAM: 6GB DDR3 666MHz
Video Card : ATI Radeon HD 4200
Device Audio : ATI Technologies Radeon HD 4200 High Definition Audio
Monitor Type : ViewSonic VX2270 SERIES
Multiple HDD: totaling 10TB + SSD system drive

Thanks for any help,

[UnknownVT]

FWIW -
clutching at straws - I thought the drive I was using might have caused problems -
as the rendered video with image breakup resembled previewing without using SmartProxy
(even though the drive I was using is a portable HDD connected with USB3.0) -


This is pretty fast

I moved everything to drive C: - SSD - source, working directories and share/render destination.

even faster.

BUT I got the same severe image breakup just doing a simple render (not SmartRender) and got the same Audio Switcher::Out error when trying to play on Media Player Classic.

I am really surprised at the image breakup problems I am having with a simple Render -
and am dubious that VideoStudio with its reputation could be giving such terrible results with such a basic function.

There has to be some setting, or some incompatibility I have missed.

Can someone please point me in the right direction?

Many thanks for any help.

[aljimenez]

Perhaps the Trial version is the problem? You might consider buying the product, testing it, and getting a refund if it does not do what you want well.

[UnknownVT]

Perhaps the Trial version is the problem? You might consider buying the product, testing it, and getting a refund if it does not do what you want well.

Thank you for the input, appreciated.

For me, the whole point of a trial version is to try out the software to make sure it works, and I like it.

Unfortunately it fails on the most fundamental function of being able to output/render a file. I have not come across a video processing program that fails this.

This is a pity because I like the idea of VideoStudio - especially for its SmartProxy so I could work with 4K UHD videos -
but if it won't even render the simplest straightforward .mp4 video - it doesn't work (for me).

It's not as if I haven't tried -

1) I installed X9.5 update and Service Pack 5, to bring X9 to the most recent/up-to-date version (in case the trial was not already)
but the render still fails in the same way.

2) clean uninstalled X9
Installed the trial version of X10 (downloaded from Corel direct)
Render was the same.
(I noticed the Render options were much more restrictive, although my original source file was 1920x1080 - and I could not even set the same dimensions in Custom)

3) clean uninstalled X10
Installed a trial for X8.5 -
things went from bad to worse - this trial version wouldn't even start on my PC (Windows 7 Home Premium 64-bit) -
did some searching and found there apparently there was some incompatibility with a couple of Windows security updates.
There was a hot-fix which may uninstall those security updates
- I wasn't gong to do that.

So the sum is I have given up, but not for the lack of trying,
I really would like VideoStudio to work -
and can't think why it doesn't for me.

However if someone could suggest other things I could try to get render to work preferably in X9 -
I still would be extremely grateful.

Thank you.

[canuck]

I agree with you that the point of trial software is to be able to test the "whole" software package. Unfortunately Corel has decided to cripple or severely limit their trial versions probably because of licensing fees for 3rd party contents. Other video software companies do the same thing.

Unless you are using the full program (30 day trial period), all your tests are meaningless since.

[aljimenez]

If you have a purchased X9, let's focus on getting it to work correctly for your video clips. I use X9 and it works great for my 4K videos with high bitrates.

The hard drives do not impact the quality of renderings, only perhaps the speed.

My guess to the problem is you are rendering with insufficient bitrates, and since you are using constant vs variable, that is the cause of the image breakups you are seeing. Try rendering the same as your video clips.

[canuck]

From what I can tell from "unknown"s posts, he is still using the trial version of X9. Nowhere does he indicate that he has purchased a full version That I can see)

[UnknownVT]

I agree with you that the point of trial software is to be able to test the "whole" software package. Unfortunately Corel has decided to cripple or severely limit their trial versions probably because of licensing fees for 3rd party contents. Other video software companies do the same thing.

Unless you are using the full program (30 day trial period), all your tests are meaningless since.

Thank you.

Perhaps there is a misunderstanding.
Just to be clear, I was using the official Corel full 30 day trial period program for all 3 versions.

Thanks.

[UnknownVT]

If you have a purchased X9, let's focus on getting it to work correctly for your video clips. I use X9 and it works great for my 4K videos with high bitrates.

The hard drives do not impact the quality of renderings, only perhaps the speed.

My guess to the problem is you are rendering with insufficient bitrates, and since you are using constant vs variable, that is the cause of the image breakups you are seeing. Try rendering the same as your video clips.

Thank you, I really appreciate you trying to help.

I was using the official Corel full 30 day free TRIAL version of VS X9

However I did render using Same as Project Settings and confirmed the settings in the properties box as mentioned in the opening post -


The MediaInfo on the resultant rendered video was in the file trial170829_Render_02.mp4.txt I attached to the opening post - that shows -
Overall bit rate : 14.6 Mb/s
and the video section -
Bit rate : 14.5 Mb/s

Both are very High - (higher than my normal processed videos (using other programs) which range from 9 to about 12 Mb/s)

I am envious you have used VS for 10 years with success, and am very surprised that I would even have such rendering problems.

Thank you.

[aljimenez]

I'm afraid we are back to the issue with the Trial version probably being the problem. IMHO the Youtube video has insufficient bitrate for the reason it is breaking up. Without having a purchased version of VS, I really can't help get to the bottom of your problem.

[lata]

Hi

You should use CVSX10 trial, that is the latest version, although limited in its editing features, is an improvement on earlier trials. As far as I know should cope with MP4 type video.

From the Share – is Same as First Clip available -- drop down Same as Project.
Are the properties showing in the panel the same for both options.

Try rendering to Same as First Clip.

[UnknownVT]

I'm afraid we are back to the issue with the Trial version probably being the problem. IMHO the Youtube video has insufficient bitrate for the reason it is breaking up. Without having a purchased version of VS, I really can't help get to the bottom of your problem.

First please let me be clear - I am very grateful to you (and all) for trying to help.

For me the whole point of a trial version is to try the software to see if it works for me.
Clearly it doesn't - since it can't even do the simplest render.

I do not have enough experience with VS (X9) to say whether the differences between the official Corel full 30 days free trial version and the full paid version would/could make any difference in a simple render -
but I am not willing risk buying, then find it doesn't work for me, since there would be no refund, as I'm supposed to have tried the trial version!! (I know, circular logic).

Please, I am not trying to be stubborn or argumentative -
re: the bitrate - I do agree with you that it looks like low bitrate in the resultant rendered file.

However the MediaInfo shows the bitrate to be 14.6Mb/sec (notably higher than my normal results with other video programs of between 9-12 Mb/s)

Bitrate Viewer shows
Rendered file -

This shows the average bitrate to be 14.8Mb/s and peak of 22.8Mb/s

compared to the original/source file - please note the different scale (automatic) -

Av= 20.17Mb/s; Peak = 21.4Mb/s - please note: different scale (automatic, not manually adjustable)

But the rendered file posted on YouTube DOES look like low bitrate -
so my guess - somehow VSx9 (trial) is "feeding" the source video at a slow rate (if that is possible), and the render is working on that feed to give a result that looks like low bitrate - but yet the result is actually of a high bitrate?
(this is the reason why I used my SSD for everything to try to render - just in case my USB3.0 portable HDD was causing a slow feed of the source).

The only thing I can think of - is my PC system or configuration is the culprit -
although I have and use many other video processing programs and have not had any rendering/encoding problems until VSx9 -

I am certain VSx9 works fine for a lot of people, and it does seem like nice program (that's why I tried it) -
but the official trial version from Corel (x9, x10 and x8.5) just doesn't work for me.

OK, as I said I have kind of "given up" - as I won't buy software whose trial version can't even render properly, sorry.

I do thank you for your time, and patience.

[UnknownVT]

Hi

You should use CVSX10 trial, that is the latest version, although limited in its editing features, is an improvement on earlier trials. As far as I know should cope with MP4 type video.

From the Share – is Same as First Clip available -- drop down Same as Project.
Are the properties showing in the panel the same for both options.

Try rendering to Same as First Clip.

Thank you.

I did try the official Corel 30 days free trial version for X10.

However, when I tried to render using Same as Project Settings (with only a single 30 sec MP4 in timeline)
I got this -

I am using Windows 7 64-bit!
and after closing that warning VSx10 would not render.

So I tried to use Custom - that's when I found I could not set 1920x1080 (same as my source)
so had to use MPEG-4 - and the resultant video had the same severe image breakup as the sample from VSx9 posted on YouTube (link in OP)

That's why I tried VSx8.5, which, unfortunately, wouldn't even start for me.

After using the cleanup tools (posted by you), for each trial version I installed,
I then tried re-installing VSx9 trial and now it also gives the render error for Same as Project Settings as above - even though I am using Windows 7 64-bit!

Thanks for the suggestions.

[canuck]

unknownVT,
could you upload (to DropBox or similar) a short,unedited clip of a source video you are working with? Maybe I missed it in this thread but I can't find any.

[UnknownVT]

unknownVT,
could you upload (to DropBox or similar) a short,unedited clip of a source video you are working with? Maybe I missed it in this thread but I can't find any.

Thank you.

Dropbox link

P1270122Trim.mp4.txt

MediaInfo of P1270122Trim.mp4

(5.12 KiB) Downloaded 348 times

Thanks