x4 crashing

[jukka]

I just encountered error right after openin video studio x4
I have also vs X9 installed but need the X4 for the old projects to open them without pain and hassle, really do.

I tested x4 for about a month ago and it was working fine. After that i installed TON of windows updates and also purchased & installed psp x9 pro

win 7 64bit, sp1
16gb, intel i5-4670K

Code: Select all

Problem Event Name:	APPCRASH
  Application Name:	vstudio.exe
  Application Version:	14.0.0.0
  Application Timestamp:	5149cd1e
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7601.23677
  Fault Module Timestamp:	589c9620
  Exception Code:	c06d007e
  Exception Offset:	0000c54f
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1035
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Please help me fix this, i need the app back on working with the same settings it had before!
did not find KB3125574 or KB3134814, KB3126587, & KB3126593 as described in https://www.youtube.com/watch?v=-yXYc2Agb10

maybe already sp3 of the vsX4 is installed..

[jukka]

Got fix from here:
http://forum.corel.com/EN/viewtopic.php ... 15#p325208

I did not have any win7 hotfixes that other topics suggested
Original MUIHelper.dll was 226 KB
and this downloaded version is 78KB

copying the original file to desktop, re-saving it (perhaps for file permission and owner's sake) and copying back did not help.
using that version did help.
Thank you BrianCee

[asik1]

"TON of windows updates" This is your culprit.

[lata]

Hi

Your projects made with X4 should open ok with X9, providing X4 is still installed.
If you cannot get X4 running then you will have to use X9, tell us about any problems you have.

You could try copying X9 MUIHelper file from X9 to X4
If the fix by replacing the help file does not work then I do not know a solution.

But as I say opening projects using X9 should work ok.

Just to add the file from the other post was copied from X7, as far as I know?