unexplained error

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jrbmaclachlan
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Joined: Sun Nov 27, 2005 1:02 pm

unexplained error

Post by jrbmaclachlan »

I have been using video studio from version 7 through to version 10 and have loved the program and have never had any problems creating DVDs. I seem to have a problem now that other people have clearly had whereby when I try to write to DVDs it comes up with an unexplained error notice and rather irritatingly writes a single tiny file on the DVD which makes it useless for future use.
I had one edited file from my DVD camera and I tried to create a DVD and got this message. I thought it might be too big a file so I halved it and tried to create a DVD the got the same message. I converted it into a MPEG2 file and I tested this with a number of third-party programs and it played fine on my computer. I thought it might be because my files were on an external disk so I transfered them to an internal disk and had the same problem. I then used Nero to create a DVD and that worked fine. I tried to run studio myDVD but when I clicked on the DVD icon that said there was an error and would go no further. I'm extremely disappointed at the moment as I enjoy using the program and always update to the latest version whenever it becomes available. I've tried running video studio 8 but this doesn't work either I'd be grateful for advice because unless I get this sorted I will never be able to use the program again
Robert
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Re: unexplained error

Post by BrianCee »

Well the first thing is to stop wasting DVD's - when you get to the final burn screen choose instead to make a 'disc image file' (.iso) - do not put a disc in your computer and untick 'burn to disc' - if you can create a successful .iso you can view it as a DVD using the free VLC player - then if that is successful you can use Videostudio to transfer it to a DVD

in the create disc option of Videostudio make sure there is nothing at all in the burn timeline then import one of your tested MPEG-2 files and continue to create a .iso and test it with VLC - let us know what happens



....
jrbmaclachlan
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Re: unexplained error

Post by jrbmaclachlan »

Thank you for taking the trouble to reply. First of all I don't see how to create an iso file. Its possibly obvious but I cant see it. Secondly do I now have a video editing program that cant create dvds in the normal way. I have just been archiving around 50 of my old vhs videos and it always worked perfectly.
Thanks again for your interest

Robert MacLachlan
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Re: unexplained error

Post by John-T-Smith »

I don't have v10, but the instructions for creating an ISO in v9 are on page 279 of the PDF
Canon SX510 HS - MOV H.264 24bit color 1280x720 29.97 fps LPCM 48khz audio
All SSD - 256Gig Boot + 256Gig Temp + 512Gig Input + 128Gig for all Output
Grass Valley ADVC 110 via Firewire IEEE1394 cable to convert analog to digital
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Re: unexplained error

Post by BrianCee »

The option to create an iso file is on the last page of the create disc module - see below

the option to burn a DVD using it can be found at "Tools >> burn from disc image"

depends what you mean by 'normal' - I and many others here always create an iso to burn DVD.s so that is normal to us

we do not know yet if you can burn DVD's using your method - which is why we wanted to test going the iso method
X10 create iso.PNG
...
maclachlan
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Re: unexplained error

Post by maclachlan »

Thank you for your reply. I had not pressed the little down arrow so I did not see various alternatives. I was able to create the file as you suggested and I ended up being able to create a DVD. However I tried it again with a slightly larger file and I ended up with an iso file that was too big to go on a DVD. Further frustration.
My problem is that for years I have downloaded video onto video studio, edited it, gone to share and simply created a DVD. In some cases this meant compressing but it always worked and was extremely simple. Now you're proposing that I create a mpeg file and then from that create an iso file and then from that create a DVD as long as the iso file is not too big. Quite simply I can't go on using video studio as it is far too much hassle. Is there any point in for instance trying to reload the software totally.? Does the fact that " video Studio my DVD" won't work have any bearing on the matter. And desperately trying to get back to a simple life and I really don't want to give up the software unless I have to.
Thanks again for your support

Robert
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Re: unexplained error

Post by lata »

Hi Robert

When we burn a DVD we can do that directly from the edit timelines.
With our project open we can Share – Disc DVD, that opens the burner module.
View the file info that shows there it’s a VSP, a project file.
We create our menu and on the final page choose burn.

A DVD needs to use Mpeg2 files, so the first process shows Convert Title, that is in fact converting our project file to a Mpeg2, once complete the process shows Convert Menu followed by Multiplexing and finally burning the DVD.

Ok if things work without problems.

Most of us guys prefer to control that process, first by converting our project to a Mpeg2.
We can play that Mpeg2 to check for quality.
Then use the burner module to Burn the Mpeg2 to disc. This will complete without the Convert Title step, we did that in converting our project to Mpeg2. Time taken to complete the process is approximately the same, other than taking the time to play the Mpeg2. That’s your choice.

As an additional step we can Create an Iso file, these are useful if you need to burn more than one copy, with the added advantage of playing that including the menu, again to check quality.

The extra steps do help in reducing burning those coasters.

Rendering our project first…
When we convert / render the project is may fail with an error but should be relatively easy to fix as we have the project open on the timelines.
If that error occurred during the burner module, basically we have waisted our time, must return to our project to find the problems and render to Mpeg2, so why not do that in the first place.
We should be aware that a DVD holds 4.3 Gb of data, so our Mpeg2 should be under 4.3 to fit to disc, we do that by controlling our movie length re Data Rate.
For a 60 minute movie, 8000Kbps will create a file below 4.3 Gb, if using Digital Dolby you will get 75 minutes max
90 minutes movie need 6000Kbps.

As for the iso being to large, it’s the same process in controlling the file size when burning a DVD, view the green timeline, must be green, red is a no, yellow, you take a risk that the movie may not fit?

Continue to use your old process, but if it fails then you have to return to your project to find the problem.
With the recommendation to convert to Mpeg2.
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maclachlan
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Re: unexplained error

Post by maclachlan »

Once again I appreciate your comprehensive reply. The bottom line however is that while it is possible to work around my problem of "unexplained error" I'm still faced with a disappointing fact that if I create a mpeg2 file and then try to use this to create a DVD I get the above mentioned error message. If however I use this file in three other programs that I have then the DVD is created satisfactorily so to the best of my knowledge the file is not corrupted. I'd really like to have a situation where I create an mpeg file with Ulead and then use the same program to create a DVD rather than having to go to third-party programs which as it happens don't seem to produce DVDs of the same quality. Thanks again for your help

Robert
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lata
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Re: unexplained error

Post by lata »

maclachlan wrote:Once again I appreciate your comprehensive reply. The bottom line however is that while it is possible to work around my problem of "unexplained error" I'm still faced with a disappointing fact that if I create a mpeg2 file and then try to use this to create a DVD I get the above mentioned error message. If however I use this file in three other programs that I have then the DVD is created satisfactorily so to the best of my knowledge the file is not corrupted. I'd really like to have a situation where I create an mpeg file with Ulead and then use the same program to create a DVD rather than having to go to third-party programs which as it happens don't seem to produce DVDs of the same quality. Thanks again for your help

Robert
If instead of burning the disc you create an iso do you still get the error, you mentioned earlier being able to create that ISO,
on one occasion the iso was too large, but that's fixed by controlling the data rate.

When you do get the error? can you tell us exactly where, what was the burning process doing at the time of the error. I had assumed during Convert Title?
Unfortunately to retest that may ruin another disc?
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maclachlan
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Re: unexplained error

Post by maclachlan »

Thanks Trevor. I do now think that I'm getting somewhere. I was able to create a DVD having created a disc image but I did have to make sure that the image was small enough to go on the DVD.
I decided to start again from scratch. I had taken about two hours and 50 minutes worth of video on a recent trip to China I wanted to put these onto two DVDs. I again created an MPEG2 file but on your advice I forced it to create at 6000 rather than 8000. I then brought the whole new file back into video studio and split it exactly in half giving two files at approximately one hour and 25 minutes each. I temporarily deleted one of the halves and then went straight in and created a DVD though I did set it to cut the DVD as a lower speed. Anyway it worked!
I then did the same procedure for the second half and I am now proudly in possession of two DVDs that I can now share with the others who came on the trip to China. Incidentally China is a very interesting place to visit. Once again thank you for taking the time to support me
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Re: unexplained error

Post by lata »

Hi
Thanks for the feedback, nice to hear you have managed to burn those discs.

I would split the project into two as you have done but save each as Disc One and Disc Two.
Open each project in turn and render to a new video file Mpeg2 using the appropriate data rate.
Then using a new project, nothing in the timeline, share Disc DVD, now add your Mpeg2.

The burn process should start with Convert Menu, be much faster to burn as the Convert Title is not required.

But creating an Iso allows you to burn multiple copies of your movie without rendering the whole lot again.

There is of course no problem in burning the disc the way you do, with rendering in the burner module we can adjust the data rate should our project be to long. But when things go wrong rendering first id the way to go.

China, yes very interesting place, we have visited from cruise ships for a few days but no long stays, we have not visited that side of the globe that much, but on the bucket list whilst we can get about, the older we get the less we want to travel long journeys.
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