Issues with Windows 10 CU

[hexaae]

Windows 10 x64 CU (15063.138), Corel PaintShop Pro X9 (19.2.0.7 x64).
Gaming laptop ASUS G751JY [i7-4860HQ, 24GB DDR3L 2133MHz, GTX 980M (GM204M, 10DE-1617, rev. A1, vBIOS 84-04-48-00-39), 4GB GDDR5 (Micron), G-Sync], display: LG Philips LGD046C, desktop res: 1080p 75Hz, Audio: Realtek HD. Nvidia driver 378.92 WHQL.

I have random freezes of PSP when I leave it in background iconified.
Reliability Monitor reports multiple errors like this:

WPFLoader.exe
Descrizione
Nome dell'applicazione che ha generato l'errore: WPFLoader.exe, versione: 1.0.0.0, timestamp: 0x55544550
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.15063.0, timestamp: 0x461a0ff5
Codice eccezione: 0xc000041d
Offset errore 0x0000000000069e08
ID processo che ha generato l'errore: 0x4dc0
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d2b975985cac0a
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Corel\Corel PaintShop Pro X9 (64-bit)\WPFLoader.exe
Percorso del modulo che ha generato l'errore: C:\WINDOWS\System32\KERNELBASE.dll
ID segnalazione: 6e2a8698-d54f-4bdc-b915-e0c1017dd9de
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:

It also looks like PSP is not using GPU HW acceleration (Windows 10 CU x64 introduced WDDM 2.2) looking at how windows contents are refreshed (but maybe I'm wrong)...

[hexaae]

Still problems with Windows 10 x64 CU 15063.296.
Sometimes randomly (usually after some hours) PSP becomes unresponsive and won't even un-iconify and open its window clicking in Windows 10 toolbar. Task Manager reports a 9-10% CPU activity but all you can do is killing the task and restart the program.

Informazioni sulla build di PaintShop Pro:
Numero di serie TS1XXXXXXXXXXXXXXXXXXXXXXXXXXXX (hidden)
Data build venerdì 24 febbraio 2017 @ 14:51:20
Modalità build: Versione (13000004)

Configurazione hardware:
OEM ID: 9
Processori 8
Tipo di processore Intel(R) Core(TM) i7-4860HQ CPU @ 2.40GHz
Supporto MMX No

Memoria/Stato dell'unità:
Indice di caricamento memoria 21 %
Memoria fisica totale 23,95 GB
Memoria fisica disponibile 18,78 GB
Memoria di paging totale 25,45 GB
Memoria di paging disponibile 19,76 GB
Memoria totale gestita 15 MB
Numero totale handle: 185
Spazio libero sull'unità temporanea 29,64 GB

Informazioni sul driver video
Bit per pixel 32
Numero di colori 16777216
Output DIB 24 BPP
Dimensione tavolozza Senza tavolozza
Risoluzione 1920 x 1080

Informazioni sul sistema operativo:
Sistema operativo Windows 10

Informazioni di plug-in
Plug-in di filtri caricati: 0
Plug-in di importazione caricati: 0
Plug-in di esportazione caricati: 0
Plug-in di formato caricati: 0

Nome DLL Versione Stato caricamento
CmdArtistic 19,00 Nessuno
CmdBase1 19,00 Parziale
CmdBase2 19,00 Nessuno
CmdBevels 19,00 Nessuno
CmdClipboard 19,00 Nessuno
CmdColor 19,00 Nessuno
CmdEmail 19,00 Nessuno
CmdExternal 19,00 Nessuno
CmdFile 19,00 Nessuno
CmdGeometry 19,00 Nessuno
CmdHDR 19,00 Nessuno
CmdJGL 19,00 Nessuno
CmdLayers 19,00 Nessuno
CmdLighting 19,00 Nessuno
CmdNonGraphic 19,00 Parziale
CmdOrganizer 19,00 Nessuno
CmdPhoto 19,00 Nessuno
CmdPhotoSharing 19,00 Nessuno
CmdPrint 19,00 Nessuno
CmdPyScript 19,00 Nessuno
CmdSelections 19,00 Nessuno
CmdSlideshow 19,00 Nessuno
CmdStandard 19,00 Nessuno
CmdTexture 19,00 Nessuno
CmdVector 19,00 Nessuno
CmdWeb 19,00 Nessuno
ToolArt 19,00 Parziale
ToolObject 19,00 Nessuno
ToolPaint 19,00 Nessuno
ToolSelect 19,00 Nessuno
ToolStandard 19,00 Nessuno
ToolText 19,00 Nessuno
ToolWarp 19,00 Nessuno

Stato della tavoletta WinTab
Versione driver: Nessuno

[hexaae]

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Corel\Corel PaintShop Pro X9 (64-bit)\Corel PaintShop Pro.exe

Firma del problema
Nome evento problema: BEX64
Nome applicazione: Corel PaintShop Pro.exe
Versione applicazione: 19.0.0.2
Timestamp applicazione: 58afd8f8
Nome modulo con errori: MSVCR110.dll
Versione modulo con errori: 11.0.51106.1
Timestamp modulo con errori: 5098826e
Offset eccezione: 00000000000740c4
Codice eccezione: c0000409
Dati eccezione: 0000000000000007
Versione SO: 10.0.15063.2.0.0.768.101
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 6105
Ulteriori informazioni 2: 61059edfbe36c029e56551c8c78c1a87
Ulteriori informazioni 3: f03d
Ulteriori informazioni 4: f03d349e579cd3565e0c80fa157a18d5

Ulteriori informazioni sul problema
ID bucket: 790310ce71187bead274d4bae90d3342 (116345279710)

[LeviFiction]

Please contact Corel support. We're just a bunch of users helping users. While it's not impossible you'll find someone knowledgeable here and we would greatly appreciate you posting any solutions you come up with, you have a better chance at resolution with Corel.

[hexaae]

Please contact Corel support. We're just a bunch of users helping users. While it's not impossible you'll find someone knowledgeable here and we would greatly appreciate you posting any solutions you come up with, you have a better chance at resolution with Corel.

Ok.
...but really nobody else ever noticed these problems with Windows 10 (AU or CU) leaving the program open and iconified in background for a while (30+ min)? I doubt it's just me, since this system is fresh clean and stable (apart PSP) and I'm an experienced Windows users.

[LeviFiction]

I have left it for days and no issues. Laptop is 5 years old, started with WIndows 7, upgraded to 8, then 8.1, then 10, and every version of 10 since the free upgrade. It has not been cleaned or wiped at all since initial Windows 10 update. No issues.

And even if someone here did see it, doesn't mean they have a solution. Again, this really should be brought to the attention of Corel's tech support. *shrug* Just one of those things where it's unlikely we'll be of much help here.

[hexaae]

Yes, I'm also contacting official support.
It's useful to me your evidence. If you report it's ok for you on Windows 10 (I'm currently using CU 15063.296) but you have an old laptop then I'll try to disable some "new" nvidia features on mine (e.g. G-Sync etc.), let's see if this helps... It looks like a UI issue here.

[Ken Berry]

For what it's worth, I too run PSP X9 Ultimate on Win 10 which is fully up to date. I often leave PSP running for hours at a time, and even overnight. But I have never had any problems either. My computer details are under my avatar.

[hexaae]

... So I decided to uninstall PSP X9 Ultimate altogether and reinstalled it again. It passed an overnight test (first time!)
I'm not sure if first time I selected 64bit only, but now I reinstalled Recommended version (x32 + x64).

This was the annoying syndrome (with spinning circle busy pointer): https://pasteboard.co/7gNXsq5a6.jpg
Hope a fresh re-install with x32 components did the trick now!

Thank you for you patience, will report if similar issues happen again.
P.S.
Official support just suggested me to disable standby on my laptop... not of great help