create disc button not selectable in V7

[Ron P.]

I would agree with you on that JNB, except I'm finding it hard to believe that Asus' purchasing agent did not know it would not work with their drives. Asus should have (and probably did) test it with their drives. If it did not work they still included it.

I do agree that Ulead should provide clear and accurate documentation. But those documents are most likely mass produced for all SE products, and are just thrown in. Further I don't think that Ulead provided the content(layout and printing design) for Asus' boxes, Asus provides that. Ulead's software was thrown in with Asus' drives, not Asus' drives being included with Ulead's software.

Nowadays when you buy a car, all the components are not manufactured by the same company. Numerous manufacturers are involved. Tires by Goodyear®, stereo by Bose®, and so on. The car is then sold under the car manufacturer's name, Ford®, Chrysler®, etc.... If you have a problem with the tires, for example after only 500 miles the tread falls off, you can go back to the car manufacturer for relief, however they then are pursuing the tire manufacturer, because they knew the tread was not to fall off. The car maker provides you with a new set of tires, that they obtained from a tire maker.

So in your case, Ulead provided the software, Asus thought it would work. It does not, (the tread fell off). So you approach Asus with this. Asus should remedy this, by providing a copy that does work.