program locks up on triple scoop music

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websister
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program locks up on triple scoop music

Post by websister »

hello, when i am in the edit screen, i click on the triple scoop music and it's preparing to load library and it is just about finished and then it just locks up. i have enough memory and space. how can i fix this problem? thanks
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lata
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Re: program locks up on triple scoop music

Post by lata »

Hi
Yes Corel are aware of the TSM issue, but please also report to CorelSupport.

Ken I seem to have posted whilst you split post
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Re: program locks up on triple scoop music

Post by Ken Berry »

This is a known bug. Corel is apparently working on a patch. Just avoid TripleScoop for the moment.

By the way, I split your second post in this thread into a separate post as it was completely unrelated to this one.

Yes -- sorry Trevor. I was beavering away at the split and then noticed you had put a TSM answer into the unrelated post!
Ken Berry
websister
Posts: 25
Joined: Fri Aug 26, 2016 4:23 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel core i51.7ghz with turbo boost up to 2.7ghz
ram: 1000 gig
Video Card: intel hd grapics 4400 up to 1790 mb Nvidia
Hard_Drive_Capacity: 719 gigs
Monitor/Display Make & Model: acer laptop aspire E15
Corel programs: corel video studio x8 and x9

Re: program locks up on triple scoop music

Post by websister »

thanks i will wait for the patch
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