VSX10 installing problem on Win10

[Jiiass]

I have problem with my main computer (this computer -> info). I try on my secondary win10 computer, and install VS X10 Pro Ultimate is ok, but that is not my work computer.

The installer stops on this window. Nothing can be done when everything is already pre-selected and can not be removed. The only living thing is in the middle of the window running the installation bar. The only way is to leave is the taskbar and close window. Note, screen capture have E: drive, but I try it to run from C, but no help.

I think my win10 missing some windows instaler library parts, because window is broken?

[aljimenez]

Recommendation: Uninstall everything that is shown installed: vsstudio, MyDVD, (look at the date of installation of vstudio and uninstall anything installed on that date and time). Delete your E: drive folder, and any folder that was created. Dowload the Cleanup executable and run it to remove anything in the Registry. Then run the installer again.

EDIT: Read this post for information about Clean up tool: http://forum.corel.com/EN/viewtopic.php?f=1&t=59847

and here's the link for the X10 cleanup tool: http://forum.corel.com/EN/download/file.php?id=9473

[vasilis]

aljimenez i have also proble with VSX10.can you help me please?i post a similar issue.also how can i download me too the clean up tool?

[Jiiass]

Somehow I cant download that X10 Cleanp tool "You are not authorised to download this attachment."

[BrianCee]

OK -- try downloading this zip file and un-zipping it to get the cleanup tool

VSX10_Cleanup.zip

(664.73 KiB) Downloaded 437 times

....

[rlacen]

I have the same problem, but cleanup didn't solve the problem on my notebook asus K55V core i7 - win10 - 8GB ram.
Previous program was Video studio X8.5 ultimate
On another notebook installation VSX10 ultimate works well, but it is not the mine.
I have 2 drives: C only for the system and D for data.
I add installation log file:

[lata]

Hi rlacen

What is the difference between the two pc’s, are they both running Windows 10.
Are both using the same web browser?

Try installing again but select the Main option only, does that install?

[rlacen]

The two pc are both notebook with win10 and Chrome browser.
Difference is that on my notebook was installed VSX8.5, not the other.
Where is the problem of browser used .....is different the download of VideoStudioX10.exe ?
What is the Main option only ? ... after licence approvation I cannot do nothing ... program not accept other replies and works in loop

[rlacen]

The main option is without licence number ?
Without licence VideoStudioX10.exe ends immediately, saying that installation is ok and to do a backup of installation files.
Go to: http://www.videostudiopro.com/it/produc ... l?ver=20.0
with thanks for trial version installation.
But it isn't true .... program did nothing.

[Jiiass]

My VSX10 (and other Corel products) problem - broken installer, fixed to install whole win10 again.
After that, first programs what I installed was Corel softwares.

My problem was most likely old Dreamweaver Studio web editor wich using XLM files as default file extensions.
Now I install Dreamweaver Studio (no offical win7/win10 support) to other "secondary PC" and main PC works ok

[lata]

Hi rlacen

Sorry I misunderstood your post, the original poster was unable to install the program.
It now appears you have installed the program?
The Main option being part of the installation files.

Ok
I assume you have registered by inserting your e-mail address when first launching the program.

Can you disconnect the internet and try running the program.
Some features require the internet, these will not be available.
The program may run ok, can you confirm that.

[rlacen]

No trial or registered installation I had.
I only receive a message of trial installation , but it is false, nothing the program did.
If I disconnect internet VvideoStudioX10.exe don't work.
The initial step Checking and Download updates go in error with msg "check connection" and stop execution.

[rlacen]

Screen mask as attachment

[Jiiass]

try this (I don't have problem anymore and I can't confirm) :

search "file type"
"Choose default applications by file type"
scroll down to .XLM (XML Document)
select "Internet Expoler"

[Jiiass]

XLM not XML