Cannot install SP4

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56_kruiser
Posts: 97
Joined: Thu Jan 26, 2017 4:57 am
operating_system: Windows 11
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Corel programs: Videostudio Ultimate 2022

Cannot install SP4

Post by 56_kruiser »

The SP downloads, but then says Videostudio is running and cannot install, even after I close it. One would think that they would program the update to close VS itself, and continue. But that's not the case.

Any suggestions on how to get this to install?
_________________________________________
VideoStudio ULTIMATE 2022
And versions 2018-2020 before
56_kruiser
Posts: 97
Joined: Thu Jan 26, 2017 4:57 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Lenovo
ram: 16gb
Hard_Drive_Capacity: 475GB
Monitor/Display Make & Model: Lenovo
Corel programs: Videostudio Ultimate 2022

Re: Cannot install SP4

Post by 56_kruiser »

I finally got it installed. It finally recognized that VS9 was closed after the 4th attempt.
_________________________________________
VideoStudio ULTIMATE 2022
And versions 2018-2020 before
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Ken Berry
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Re: Cannot install SP4

Post by Ken Berry »

For some people Corel programs such as Video Studio and PaintShop Pro continue to operate for a while even when the app is supposedly closed. To close it completely in such cases you need to open Task Manager in Windows. You will see that VS is not listed under Apps, but if you look down the Background Processes list it will still be there. Left click it and choose End Task.
Ken Berry
56_kruiser
Posts: 97
Joined: Thu Jan 26, 2017 4:57 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Lenovo
ram: 16gb
Hard_Drive_Capacity: 475GB
Monitor/Display Make & Model: Lenovo
Corel programs: Videostudio Ultimate 2022

Re: Cannot install SP4

Post by 56_kruiser »

Thanks, Ken. I actually tried that and didn't see it. But maybe I just didn't recognize the services in the list.

At any rate, I did finally succeed.
_________________________________________
VideoStudio ULTIMATE 2022
And versions 2018-2020 before
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