x9 installation stopped due to resolution problem

Corel Paint Shop Pro

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mageeg
Posts: 2
Joined: Mon Jan 23, 2017 5:33 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Monitor/Display Make & Model: HP 20bw
Corel programs: Paintshop x9

x9 installation stopped due to resolution problem

Post by mageeg »

I've been using x6 for a long time and just took advantage of a sale to get x9. I checked the minimum requirements for resolution before I purchased this newer program and I thought I was okay, but when I try to install the program it stops and I get this message: "The current display resolution is lower than the standard of the installation. Please increase the resolution and try again."

My resolution is set at 1600x900, 32-bit True Color.
I tried dropping resolution to 1366 x 768 resolution recommended "with 24-bit or higher color display" per the minimum requirements. I got the same error message when I tried to install.

I have Direct X11

I can change resolution from 32-bit True Color to 16-bit High Color--would doing this help? UPDATE: I TRIED CHANGING IT TO THIS AND GOT THE SAME ERROR MESSAGE.

I'm on Windows 7 64 bit.
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