Ruler Text Size on 4k Monitor PSP X8 & X9

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DougL
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Joined: Sat Dec 17, 2016 6:53 am
operating_system: Windows 10
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motherboard: Dell XPS 8700
processor: Intel Core i7-4790
ram: 24GB
Video Card: AMD Radeon R9 270
sound_card: AMD or Realtek Hi-Definition Audio
Hard_Drive_Capacity: 1.25TB
Monitor/Display Make & Model: HP Z27q IPS 5k
Corel programs: PSP X8

Ruler Text Size on 4k Monitor PSP X8 & X9

Post by DougL »

I recently upgraded to a 4k monitor. Whereas PSP X8 and X9 claim compatibility with 4k monitors, the ruler text and scroll bars do not resize properly in either product (both with the most recent updates) in the Edit Workspace. All other text and dialog boxes resize appropriately. I've gone through the File, Preferences; User Guide; and Knowledge Base and found no options or ideas for scaling those tools manually. Please see attached image which illustrates the issue. The ruler is near-impossible to read and the scroll bars are difficult to grab onto. I own PSP X8 and have X9 on a trial basis and they both have the same issue. Please let me know what I can do to resize these tools properly. Thanks!
Attachments
PSP X8 or X9 Edit Screen on a 4k Moniter.jpg
JoeB
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Re: Ruler Text Size on 4k Monitor PSP X8 & X9

Post by JoeB »

You might want to try the solution provided near the bottom of this post:

http://forum.corel.com/EN/viewtopic.php ... or#p336686
Regards,

JoeB
Using PSP 2019 64bit
DougL
Posts: 4
Joined: Sat Dec 17, 2016 6:53 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell XPS 8700
processor: Intel Core i7-4790
ram: 24GB
Video Card: AMD Radeon R9 270
sound_card: AMD or Realtek Hi-Definition Audio
Hard_Drive_Capacity: 1.25TB
Monitor/Display Make & Model: HP Z27q IPS 5k
Corel programs: PSP X8

Re: Ruler Text Size on 4k Monitor PSP X8 & X9

Post by DougL »

Thanks, JoeB. That doesn't work in my case on either X8 or X9, it actually made the icons even smaller. I think the problem is that PSP is telling Windows that it scales automatically when it really doesn't, so Windows doesn't scale it, either. I'm working with Corel Tech Support and they've been very responsive and methodical. When a resolution is developed I'll post it here.

There's a registry editing way to work on this issue but its too complex for me. I'll post it here in case any one else is interested. http://winaero.com/blog/how-to-fix-apps ... n-displays

Cheers,
D
rondo
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Re: Ruler Text Size on 4k Monitor PSP X8 & X9

Post by rondo »

You are one of the first to test Corel's claim of PSP support for 4K monitors -- I guess they didn't test very well as your image shows the scaling problem.
From Corel's website for PSP X9-
"4K monitor support
See each detail and appreciate the beauty of your photos when you pair your new photo editing software with a high resolution monitor. PaintShop Pro X9 is compatible with Ultra High DPI displays (up to 250% zoom with 4K resolution)."
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