VS9.5 won't start. "Get all items failed, result = 100"

[wsalopek]

Windows 10. Good computer.

Just finished maybe 16 hours working on a project, got to 43% rendered, and the program froze.

I tried to restart, and after a couple minutes (loading off an SSD), I get the error message GET ALL ITEMS FAILED, RESULT = 100.

I hope and pray my 16 hours didn't just go up in smoke.

I guess I'll try an uninstall and reinstall.

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So this is what I have found in the several days I have been using 9.5 (used to have V7):

1) Multi trim tool crashes every time I use it.

2) Can not render out to XAVC formats.

3) Render crashed, and on attempt to restart, GET ALL ITEMS FAILED, RESULT = 100.

Yeesh.

[Ken Berry]

Please see http://forum.corel.com/EN/viewtopic.php ... 47#p336847 and continue discussion there. This issue has already been reported several times and in several different threads. In order to avoid confusion, I am locking this thread.