Since I installed the X9 version, I am unable to print images from PSP. Whenever I try, I get a message saying that the program stopped working. And it does! I did not have this problem with X8 version before loading X9. After loading X9, X8 now exhibits the same problem.. There are no real error messages. Just a popup window that says "Corel PaintShop Pro X9 (64-bit) has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Looking for some suggestions on how to proceed: Is this a Windows problem or a PSP bug? Is there a log file (Windows or PSP) that will tell me what exactly is failing?
Any help would be appreciated.
X9 Stops working when I try to print
Moderator: Kathy_9
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FlaHillbilly
- Posts: 7
- Joined: Wed Nov 30, 2016 3:05 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830_
- processor: 3.40 gigahertz Intel Core i7-3770
- ram: 16 GB
- Video Card: NVIDIA GeForce GT 630 [Display adapter]
- Corel programs: PaintShop Pro X9,
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hartpaul
- Advisor
- Posts: 2893
- Joined: Tue Mar 20, 2012 3:38 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK P7P55D STRIX B240F GAMING
- processor: IntelCore i7 7700 3.60 Ghz
- ram: 8 Gb
- Video Card: Nvidia GeForce GTX 1050
- sound_card: Nvidia High Definition Audio
- Hard_Drive_Capacity: 1000 Gb
- Monitor/Display Make & Model: AOC
- Corel programs: PSP8,X2 to X9,2018,2019,2020
- Location: Australia
Re: X9 Stops working when I try to print
Does it also happen with PSP X9 32 bit?
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
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FlaHillbilly
- Posts: 7
- Joined: Wed Nov 30, 2016 3:05 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK COMPUTER INC. CM6330_CM6630_CM6730_CM6830_
- processor: 3.40 gigahertz Intel Core i7-3770
- ram: 16 GB
- Video Card: NVIDIA GeForce GT 630 [Display adapter]
- Corel programs: PaintShop Pro X9,
Re: X9 Stops working when I try to print
Thanks for the response hartpaul. I had previously only loaded the 64-bit version (choosing not to load simultaneously the 32-bit version since I never use it). Your question made me think that I should test it. So I unloaded the program and reinstalled X9 with both versions (32- and 64-bit). Since then the program seems to work ok. (at least it hasn't failed yet). Makes me wonder if there is some sort of dependency in th3 64-bit version on something in the 32-bit load.
Again, thanks for your response as it seemed to put me on a track that has "fixed" (??) the problem.
Again, thanks for your response as it seemed to put me on a track that has "fixed" (??) the problem.