Problem with PSP Ultimate X9 19.1.0.29

[kapitan]

Hello.
I have bought Corel PSP Ultimate on November, 19.1.0.29 25th, 2016.
Also I have some problems.
1.Crash Perfectli Clear
APPCRASH
Application name: Corel PaintShop Pro.exe
The appendix version: 19.0.0.2
Mark of time of the appendix: 5812a75d
Name of the module with an error: PCPlugin.8bf_unloaded
The version of the module with an error: 0.0.0.0
Mark of time of the module with an error: 5593c17d
Exception code: c0000005
Exception displacement: 19c816ae
OS version: 6.1.7601.2.1.0.256.48
Language code: 1049
Additional data 1: 0a9e
Additional data 2: 0a9e372d3b4ad19135b953a78882e789
Additional data 3: 0a9e
Additional data 4: 0a9e372d3b4ad19135b953a78882e78

2. Someone can knows as to remove advertising in Camera RAW Lab?

3. Where it is possible to load the previous official versions PSP X9
19.0.0.96
19.0.1.8
19.0.2.4

Thanks.

[JoeB]

Unless someone has a better answer, you might try temporarily disabling your anti-virus software and seeing if you have the same issue. If you do, then I haven't helped. If you don't, then your anti-virus software is seeing a false positive with the plugin files. The best way around that is to add the Corel folder to the Exceptions list in your anti-virus software.

NOTE: Your description of the issue you are having doesn't really point to your anti-virus software being the problem, but I only make the suggestion until and unless somebody else comes along with a better solution.

[hartpaul]

I cannot even read the error messages on your screen shots and that is what they are, screen shots of your whole setup.

Could you not crop the image so that the important parts are clearer and larger?

eg do we really need to see the whole of the learning palette. Perhaps crop part way through the materials palette enough to show that you have one image layer only.
Do you think the Tools bar and all the navigator palette are important in showing what the error is?

As with any image crop out what is not important so that attention is directed to what is important.

[kapitan]

Unless someone has a better answer, you might try temporarily disabling your anti-virus software and seeing if you have the same issue. If you do, then I haven't helped. If you don't, then your anti-virus software is seeing a false positive with the plugin files. The best way around that is to add the Corel folder to the Exceptions list in your anti-virus software.

NOTE: Your description of the issue you are having doesn't really point to your anti-virus software being the problem, but I only make the suggestion until and unless somebody else comes along with a better solution.

Dear JoeB thanks. It has not helped.