PSP X2 - Error While Scanning

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
Jerry
Posts: 12
Joined: Sat Nov 05, 2016 8:43 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Micro-Star International Co Ltd A320M PRO-VH PL
processor: AMD A10-9700E RADEON R7 10 COMPUTE CORES 4C+6G
ram: 8gb
Video Card: NVIDIA GeForce 1030
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 3tb
Monitor/Display Make & Model: TV - via HDMI
Corel programs: Paint Shop Pro 2021

PSP X2 - Error While Scanning

Post by Jerry »

I have recently upgraded my HP 5120 Series USB Printer to a HP 3630 Wireless one. However, whilst it will scan via Twain, when I try to Import via Scanner or Camera it recognises the existence of the printer ok, then when I press "Scan" it comes up with "An error has occurred while trying to read from the file".

The scanner is clearly working & is recogniseable on the Network, as it works via Twain. It also sends print jobs to the printer. It just won't read that damned file - whatever that file may be.

I've downloaded all the latest drivers, as well as run the usual troubleshooting diagnostics. The problem is that it's only on PSP that it has a problem.

Any ideas?
Post Reply