saving selections

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gkpsp
Posts: 6
Joined: Thu Oct 20, 2016 9:34 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: melsele
Corel programs: X8 X9

saving selections

Post by gkpsp »

Hi,

When I make selections in X8, and I want to save them (on disk or as an alpha), Corel PSP doesn't respond anymore.
The selections are well saved anyway, but I have to start the program again all the time.
In previous versions, this wasn't a problem. (I also use Windows10).
Does anyone have any idea what may causes this problem?
Kathy_9
Site Admin
Posts: 2896
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA
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Re: saving selections

Post by Kathy_9 »

You could try resetting PSP to default as this seems to fix a multitude of issues. Here are the instructions. They reference X6 but work for other versions too.

https://support.corel.com/hc/en-us/arti ... figuration
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
gkpsp
Posts: 6
Joined: Thu Oct 20, 2016 9:34 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: melsele
Corel programs: X8 X9

Re: saving selections

Post by gkpsp »

Thanks for responding, but I had already tried that...It's not just on my pc, I tried to another one, same result...
JoeB
Posts: 2778
Joined: Fri Mar 28, 2008 10:04 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: LENOVO 4524PE4 ThinkCentre M91p
processor: 3.10 gigahertz Intel Quad Core i5-2400
ram: 8 GB
Hard_Drive_Capacity: 4.6 TB
Corel programs: PSP 9, X7 to 2019, 32 & 64-bit
Location: Canada

Re: saving selections

Post by JoeB »

I don't know if this makes a difference, but does it happen with both 32 and 64 bit versions for you?
Regards,

JoeB
Using PSP 2019 64bit
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