How to logout of Account

[zelopes]

This may sound like a silly question but the fact is, I seem unable to find how/where I can logout of my CorelDraw account. Isn't there a button somewhere in any page of My Account where I can logout? Please help.
Thanks.

[Ken Berry]

Sorry but our forums do not deal with CorelDRAW. There is a separate forum for that which you will need to register for if you have not already done so. See https://community.coreldraw.com/

[zelopes]

Thanks for responding, Ken.
Please bear with me, I am a bit confused about the distinction between "Corel" and "CorelDraw". I understand they may be two different legal entities, but the fact is, regardless of whether I start out from one or the other, I am invariably lead to signing in to the same webpage. More specifically:

Corel: http://www.corel.com/en/ > Sign in > https://idp.corel.com/idp/Authn/UserPassword
After entering ID and PW, I get to a page showing "Your Account" > Registered Products
Clicking on "Registered Products" I get to a list of all my registered Corel products.

CorelDraw: http://www.coreldraw.com/en/ > Your Account > https://idp.corel.com/idp/Authn/UserPassword
I then enter the exact same ID and PW as for "Corel" and all subsequent pages are the same, leading to the list of my registered Corel products.

So, coming to my original question, I still remain without seeing any way or form that enables me to sign out of my Corel Account. Your help in this matter will be appreciated.

Thanks.

[lata]

Hi zelopes
Two separate accounts, one for this forum and one for the main Corel web site. (Corel Draw is a separate forum)

At the moment you are logged into the Corel Forums that help users with Corel products, Video Studio, Paint Shop pro etc.
This forum does not Cover Corel Draw as mentioned by Ken.

The links you provided take you to the Corel.com, the main site for Corel where you can log into your Corel account. This allows you to manage your purchases and view any registered products.
We do not have any control over that site.

That login is completely separate to these forums. http://forum.corel.com/EN/index.php

For your Corel account access, when you first log-in you are given the option by windows to ”remember me on this computer” that will / may keep you logged in. when accessing the Corel site. Then windows asks that it stores your passwords.

I have just logged in and have to say I had a few attempts to do so before success.
Now when I assess the site again I can click “Sign in” which takes me directly to my account.
I do not see any options to “sign-out” of this site. But then don’t see a problem as I have told my pc to remember my details.

That said I would expect to be able to Sign-Out

[BrianCee]

If you mean your account on Corel.com - where your product registration is held - then you are automatically 'logged out' every time you leave the Corel.com website and close your browser - witness that when ever you go to your account on Corel.com you have to sign in

these forums - in common with many other product related forums require a separate account to post - to protect your personal data - you can log out of these forums using the icon at top right next to your name - this will not log you out of Corel.com if you happen to be logged in there at the same time

not many of us here use CorelDraw - it is a separate forum requiring a separate account - having never used them we are unable to tell you how you log out of the Coreldraw forum account



...

[zelopes]

Many thanks, Trevor, for your lengthy explanation. Appreciated.

I'm still not totally clear about why, starting from two (apparently) different pages of two (apparently) different companies I end out landing into the same user account (My Account) and the list of my registered products. But that was not, of course, the reason for my original query.

From all you said, I understand, however, that you agree with me on at least this point: After having signed-in to an account (any account) one would expect to be provided an option to sign out... Such as in this "user-to-user forum", to go no further. And, if I read you correctly, there's no such option in Corel's "My Account" webpage. I still see it as quite strange and I posted my question in the strong expectation that some user would point me to some "remote" button, perhaps hidden in a small corner of the page, hard to read for my aging eyes... But no luck, I now realize.

Not to get too crazy about it...

P.S. - I got the pleasant surprise to become aware of your user guides and other user information. I will definitely come back to them soon, at my earliest convenience. Thanks also for these.

Zelopes

[BrianCee]

I'm still not totally clear about why, starting from two (apparently) different pages of two (apparently) different companies I end out landing into the same user account (My Account) and the list of my registered products. But that was not, of course, the reason for my original query.

You are not starting from two different pages of two different companies - the two pages are FORUMS - both affiliated to the one parent company - Corel - just for historical reasons there are more than one lot of forums discussing Corel products - but all discuss the products of just one company - that is Corel - in the case of these forums then Corel host and pay for the server to run them - I'm not sure if that also applies to the Corel Draw forums but they also discuss only products of Corel.com

[zelopes]

Hi Brian,

Thanks for sharing your thoughts. I understand what you're saying, and yet, when you mention that the user is automatically logged out after closing the page, by the same token, shouldn't the same behavior be observed in this forum, for example? Or in any other webpage for that matter? I suspect there must be some other logic reason to have a button to logout the same way there is one button to login. That's the almost universal login/logout procedure, AFAIK. But that's all fine with me, as far as there no "tails" left behind, if you see what I mean...

Now, about your statement...

You are not starting from two different pages of two different companies - the two pages are FORUMS - both affiliated to the one parent company - Corel - just for historical reasons there are more than one lot of forums discussing Corel products - but all discuss the products of just one company - that is Corel - in the case of these forums then Corel host and pay for the server to run them - I'm not sure if that also applies to the Corel Draw forums but they also discuss only products of Corel.com

I beg to disagree... I really am starting from two different pages of two different companies. And the two pages are NOT forums. I was NOT talking about the forums, as I do realize there's more than one forum addressing the same subject -- Corel products.

As a matter of fact, I can access my Corel Account and see the list of my registered products by starting from either of these two URLs:

http://www.corel.com/en/
-or-
http://www.coreldraw.com/en/

You may want to try them and see for yourself. And my question lays precisely in that apparent (or unexpected) "anomaly" of having two different legal entities, with two different URLs, leading me to the exact same destination, using the exact same login data, to access the same exact user account...

It looks odd to me, but then again, I may be missing some important detail that could make it all crystal clear... All oddities aside, I do appreciate your explanations as well as your precious time.

Many thanks, once again.

[canuck]

It is one company: Corel which has several "entry" portals which all take you to the same account.

[Ken Berry]

I understand what you're saying, and yet, when you mention that the user is automatically logged out after closing the page, by the same token, shouldn't the same behavior be observed in this forum, for example? Or in any other webpage for that matter? I suspect there must be some other logic reason to have a button to logout the same way there is one button to login.

There is, in fact, a wide variety of software which run websites, including Boards such as this. For historical reasons, we use one type of software called phpBB and it results in what you see here. Other Board software has a different look and will have different ways of doing things. And I have no idea at all what software Corel.com itself may use. They have a subsidiary office in Taiwan where the servers are located and have a whole staff to run them. None of us on this Board, whether Admin or Moderators, are Corel employees. We're just users of the products who volunteer our time to run the Board and answer questions where we can.

...my question lays precisely in that apparent (or unexpected) "anomaly" of having two different legal entities, with two different URLs, leading me to the exact same destination, using the exact same login data, to access the same exact user account...

Just to emphasis the point once again -- there are not two different legal entities. There is one legal entity -- Corel -- which started off in Canada many years ago and CorelDRAW was its flagship product. (I know since I was a happy DRAW version 1 user and have owned various versions since, my latest being version X7.) Since then it has taken over lots of other software companies (Ulead, for Video Studio, JASC for PaintShop Pro, WordPerfect, Pinnacle, Roxio, and a host of others) but those separate legal entities have disappeared into the single Corel entity. This also explains why there are a variety of user forums out there...

And as canuck has already pointed out, there are a variety of internet portals for the various products, though all of them lead to the same account. You cite http://www.coredraw.com. But there are also http://www.videostudio.com and http://www.paintshoppro.com to name just a couple. And if you open those you will see across the top links to the other major Corel products, including DRAW... Or you can go just to http://www.corel.com and find them all there separately listed... and of course access your Corel account there as well!

[zelopes]

Thanks Canuck and Ken for your continued support.

I'm now comfortable with the situation involving Corel's network, so to speak. It makes sense. Even the fact that, as Ken says, different companies use different ways, namely for dealing with the logout process. I just set out to be assured that I was not missing anything on that regard and I now understand I wasn't. All clear.

Thanks again and best regards to all of you who cared to share their thoughts.

[Ken Berry]

Seja bemvindo! (Com nome como Zé Lopes, penso que você e ou português ou brasileiro...)

[zelopes]

Obrigado, Ken, pelas boas-vindas. Bom, também poderia ser angolano ou moçambicano, mas sou português, sim. E embora já não venha ao Forum faz algum tempo, já ando por aqui desde 2010...

Fico surpreendido por ver um Neo-Zelandês a falar a língua de Camões... Como foi assim?...

[Ken Berry]

Estudei em Lisboa na Escola Cambridge na Avenida da Liberdade, e depois passei 3.5 anos no Brasil na Embaixada da Australia. (Sou Australiano de nascimento mas agora tambem Neo-Zelandês.) Em Lisboa o meu apartamento estava na casa do atual Conde de Castelo Branco, bem perto da estátua do Camões que passei muitas vezes cada dia…

[zelopes]

This small world of ours... That's for sure. It was a pleasure to learn about your Portuguese/Brazilian kind of "circuit-tour" for an Australian born citizen who is also a New Zealander...
Wishing you the best!
Zelopes