palette - troubleshooting information

[karyoca]

Hi everyone,

I'm a I beginner user and I installed PSP X8 on Windows 10 but I can't understand why on the palette colors I don't have the white.
Opening a new file I always have a pink background.
Is it a error of the program or do I have to select anything in the preferences?
Could you help me please?

I can say that I had a PSPX7 on windows 7 ultimate and it worked fine.

Thank you for attention

[Joelle]

You need to reset the Materials Palette:

If that doesn't work, you need to reset PSP.

Close PSP.
Open the program again, but hold the Shift key at the same time.
A message will tell you PSP will revert to it's Default settings. Click OK.
That should cure it.

You will need to re-do any changed settings in File>General Program Preferences and also re-do File>Preferences> File Locations

Joëlle

[Jean-Luc]

I'm a I beginner user and I installed PSP X8 on Windows 10 but I can't understand why on the palette colors I don't have the white.
Opening a new file I always have a pink background.

Try with Color Management disabled ....

[karyoca]

Hi,

thanks so much for reply.
I've tried your suggestions but they didn't worked.
I've finally resolved doing again the colors calibration on windows settings. Sorry!