PSP X5 Freezing

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mushigirl78
Posts: 27
Joined: Thu Aug 13, 2015 6:46 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Celeron N3050
ram: 4 GB
Video Card: Intel HD Graphics
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 GB HDD
Monitor/Display Make & Model: HP 15-f233wm
Corel programs: Corel Paint Shop Pro 2018

PSP X5 Freezing

Post by mushigirl78 »

I have been having quite a lot of problems with my X5 freezing.

It freezes when I apply an effect, select a layer, switch between my browser and PSP. It's not anything specific that causes the freezing, but seems very random.

Sometimes it will freeze for a few minutes, and sometimes I have to use the task manager to close the program.

I am at my wits end.

My files aren't that big, either. I'm a tagger so I try to keep the image sizes under 600 px.
Kathy_9
Site Admin
Posts: 2896
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA
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Re: PSP X5 Freezing

Post by Kathy_9 »

You could try resetting X5 to default as this seems to cure a number of issues. Here are the instructions:

https://support.corel.com/hc/en-us/arti ... l-settings
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
mushigirl78
Posts: 27
Joined: Thu Aug 13, 2015 6:46 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Celeron N3050
ram: 4 GB
Video Card: Intel HD Graphics
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 GB HDD
Monitor/Display Make & Model: HP 15-f233wm
Corel programs: Corel Paint Shop Pro 2018

Re: PSP X5 Freezing

Post by mushigirl78 »

I actually did a complete uninstall & reinstalled the other day. But I did try this so will let you know if it worked or not.
mushigirl78
Posts: 27
Joined: Thu Aug 13, 2015 6:46 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Celeron N3050
ram: 4 GB
Video Card: Intel HD Graphics
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 GB HDD
Monitor/Display Make & Model: HP 15-f233wm
Corel programs: Corel Paint Shop Pro 2018

Re: PSP X5 Freezing

Post by mushigirl78 »

So far it's holding up....no major freezing! Woot!

It freezes for a couple seconds here and there, but nothing like it was.

TYSM Kathy!
Kathy_9
Site Admin
Posts: 2896
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA
Contact:

Re: PSP X5 Freezing

Post by Kathy_9 »

You're very welcome.
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
mushigirl78
Posts: 27
Joined: Thu Aug 13, 2015 6:46 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Celeron N3050
ram: 4 GB
Video Card: Intel HD Graphics
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 GB HDD
Monitor/Display Make & Model: HP 15-f233wm
Corel programs: Corel Paint Shop Pro 2018

Re: PSP X5 Freezing

Post by mushigirl78 »

Well today it's really freezing up again...ugh.

I was hoping for the best...

It seems the within a couple days is when I start having the major freezing. So not sure what is really the issue.
Kathy_9
Site Admin
Posts: 2896
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA
Contact:

Re: PSP X5 Freezing

Post by Kathy_9 »

I have X5 installed but I'm using Windows 7 Pro so I can't test the compatibility on Windows 10 for you. Maybe another user has both X5 and Windows 10 and can tell you if they are having any issues.

You could always download a trial of PSPX9 and see if you experience the freezing issues.
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
mushigirl78
Posts: 27
Joined: Thu Aug 13, 2015 6:46 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Celeron N3050
ram: 4 GB
Video Card: Intel HD Graphics
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 GB HDD
Monitor/Display Make & Model: HP 15-f233wm
Corel programs: Corel Paint Shop Pro 2018

Re: PSP X5 Freezing

Post by mushigirl78 »

I'm actually wondering if upgrading to X9 would fix the issue or not. I see it is compatible with WinX so it may be a better option for me.
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