GIF and SWF problem after Windows Update Sept 14, 2016

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JaRo
Posts: 276
Joined: Sun Feb 14, 2016 7:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS K556U
processor: Core i5
ram: 12 Go
Video Card: NVidia GEForce 940mx
sound_card: Realtek
Hard_Drive_Capacity: 1 TB
Corel programs: VS, Draw, PaintShop, Motion 3D
Location: Québec, Canada

GIF and SWF problem after Windows Update Sept 14, 2016

Post by JaRo »

Good afternoon,

VideoStudio Ultimate X8 was working perfectly under Windows 7 - 64 bit. Last night, I've made a major Windows Update (15 of them). GIF and SWF would no more play in Preview Window of VS. When I tried to insert anyone of those in the timeline, I got the message : VS can't read that file.

After many uninstall / install of new updates, the problem for my computer was with :
Security Update for Windows 7 with 64 bit processor KB3175024 and KB3172605.
VS Ultimate X4,X5,X6,X8. MotionStudio 3D, CorelDRAW X5, PHOTO-PAINT X5, PaintShop Pro X4
Lots of free stuff, explanatory documents : https://1drv.ms/f/s!AqzpHEzjQAwYkFiTJS6xeWPbPBsM
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RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: GIF and SWF problem after Windows Update Sept 14, 2016

Post by RobertOZ »

Sorry, unable to replicate your issue, both of those updates are installed on this computer, but both gif and swf play perfectly in VSX8 and VSX9
JaRo
Posts: 276
Joined: Sun Feb 14, 2016 7:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS K556U
processor: Core i5
ram: 12 Go
Video Card: NVidia GEForce 940mx
sound_card: Realtek
Hard_Drive_Capacity: 1 TB
Corel programs: VS, Draw, PaintShop, Motion 3D
Location: Québec, Canada

Re: GIF and SWF problem after Windows Update Sept 14, 2016

Post by JaRo »

Hello Robert,

As I wrote, for my computer, VideoStudio Ultimate X8 is working just fine now and that since I uninstalled what seemed to be the faulty updates.

Maybe it's only my computer that had this problem.

New edit : I've made Windows Updates on my second computer. I couldn't check for SWF as VideoStudio wouldn't start. See page 16 : http://forum.corel.com/EN/viewtopic.php ... &start=225.
Last edited by JaRo on Fri Sep 16, 2016 12:42 am, edited 1 time in total.
VS Ultimate X4,X5,X6,X8. MotionStudio 3D, CorelDRAW X5, PHOTO-PAINT X5, PaintShop Pro X4
Lots of free stuff, explanatory documents : https://1drv.ms/f/s!AqzpHEzjQAwYkFiTJS6xeWPbPBsM
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