HDR Merge from Single Photo problem

AfterShot Pro General Questions & Getting Started Forum
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awm03
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HDR Merge from Single Photo problem

Post by awm03 »

When I begin the process, it imports the photo as a black picture to start with. Any fix for this?
Untitled.jpg
Dutchmm
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Re: HDR Merge from Single Photo problem

Post by Dutchmm »

I tried this on one of mine. The preview seems underexposed compared with the normal treatment. I could adjust this, but only up to a point. Have you tried tweaking the "central" exposure?
awm03
Posts: 109
Joined: Tue Jul 30, 2013 12:37 am
operating_system: Windows 7 Home Premium
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Re: HDR Merge from Single Photo problem

Post by awm03 »

No effect. And when splitting the photo, there is no difference in exposure between the three pictures. Something's very wrong. Still works in Paintshop Pro, thankfully.
Alex Brazeau
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Re: HDR Merge from Single Photo problem

Post by Alex Brazeau »

Hi all, sorry to hear about this trouble with HDR. Please contact our support team directly to help us gather additional information on your particular situation. If there is something we need to take a deeper look at, support can log it with our dev team and get you a case number for follow-up. You can also share this information with our team directly by using the in-app Feedback button or filling out our online Feedback form: http://www.aftershotpro.com/en/feedback/

If you have not yet contacted Support, please visit: http://www.corel.com/support/

Thanks.
awm03
Posts: 109
Joined: Tue Jul 30, 2013 12:37 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Re: HDR Merge from Single Photo problem

Post by awm03 »

Thanks for pointing out the in-ap feedback button. Great idea.
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