Aftershot Pro 3 Presets not saving Grad Filter Pro!!

[tvwxman]

I am sick. I finally had to ditch ASP 1.x since I'm now handling Nikon D750 NEF's. I just installed both ASP 3 and paid the extra for GradFilterPro.

In what I assume is an incredibly bad bug, creating a preset using GradFilterPro completely fails as it will not apply the Grad Filter to subsequent images. This worked flawlessly on their old, outdated ASP 1.

ASP 3 confirms the issue too as seen when I go into the 'Manage' presets menu, highlight the preset, then click on the 'View preset settings' button. The grad filter settings are disabled, simply unbelievable.

Has anyone else run into this problem? Is there a workaround?

Thanks for any help!

Eric

Oh, and it doesn't work either by copying image settings and pasting image settings, same result.

[hannes_hab]

Yes I have the same problem - noticed it the same day I bought Grad Filter Pro (I think I should have posted it same time ago). Copy and Paste don't work. This is bad - especially with panoramas, where you have to do the settings or each picture ...

[tvwxman]

Thanks for your response, let's me know I'm not the only one and going crazy.

I've also discovered now that attempting to save a preset with GradFilterPro activated, can have a domino effect and affect/disable other saved settings. Not that it matters much since the preset is ruined already anyway. (It ignored my crop setting when applying it to another image)

Finally, I have opened up tickets on this matter with customer support and received their confirmation email. I have no experience with Corel customer support. I'll give them a week considering the July 4th holiday weekend. After that, I'll get a refund and move on to better photo software elsewhere. This is unacceptable.

[Hobgoblin]

Copy and paste doesn’t work in ASP2 Pro either. Fault seems to be related to the Plug-in rather than the ASP version.

[tvwxman]

Sure, and I think we would all agree Corel should take as much responsibility for plugins they sell us as they should for the main software. As an update, I have heard (via email) from their customer support folks, and was already given one suggestion that I thought might work, but it didn't. At least they're trying. I'll keep you updated.

Meanwhile, for anyone interested, I recorded the issue and attached the youtube link. There is no sound, but I think it's easy to follow along. Here's what to look for. On the first picture, I make three changes.

1. I desaturate the picture
2. I enable the Grad Filter
3. I crop the picture.

After those three quick tasks, I then save what I've done as a Preset, and I call it 'Test'. Pause the video here, at 21 seconds. Notice that 'crop' and 'Grad Filter' are selected.

Continue.

I then select picture number two, and attempt to apply the Preset to it. The crop fails. The Grad Filter Fails. Only the desaturation worked. At 36 seconds I examine the settings of that Preset and lo and behold, neither crop, nor grad filter are enabled - confirming what just happened.

How does something like this get past quality control?

https://www.youtube.com/watch?v=iHDrx3o ... e=youtu.be

[tvwxman]

Just to let anyone know who drops in on this thread, I finally heard back from Steven, at Corel, who actually took the time to study this issue I raised, and he confirmed everything I observed and is pushing it up the chain to the engineering development team.