I lodged a ticket earlier this week with Corel, but it is still ongoing with nothing resolved. I can't find anything on the web similar to my problem, so thought I might pick your collective minds whilst waiting for another response from Corel.
The story thus far:
Purchased and downloaded VSX9 just under a week ago, Installed (including SP3), everything functioned normally, until...I tried to use BlueFX Titler and instant crash. Cut a long story short, same result if I try to use any of the bonus third party filter plugins, Boris Grafitti or ProDAD (although sometimes the crash is delayed for a few minutes on ProDAD, almost long enough for me to do a quick customise on the filter, but not quite).
I can do other basic editing functions and even render without a problem, it is just the filters that are causing the program to crash. Trouble is, I really like and "need" these FX filters to work, and I don't want just "half" a program/package anyway.
Quicktime is installed and up-to-date.
I have installed, uninstalled, redownloaded, (clean) reinstalled (both with the auto installer and manually). Corels only advice to date has been to clear Temp files, reset IE (which I didn't even know still existed
) and check that Windows and IE are up-to-date, all of this was already, or has been, done. I yelled a little and said some very unladylike words once, but that didn't seem to help either.I have become so frustrated during the past week, that I even resorted to resetting my Laptop, taking it back to it's bare bones, then reloaded and updated the bare essentials (security, windows updates, quicktime), then reinstalled a newly downloaded VSX9 (with SP3 patch of course). Still having the same problem.
What am I missing? Just seems to me that it has to be a problem at my end, especially given no-one else seems to have reported having the same issue that I am experiencing? I'm reasonably computer savvy, but I guess not so well versed in the hidden gizzards of a program perhaps, my point being it just seems that whichever "part" of the VSX9 program usually talks and plays nicely with third party plugin filters, isn't behaving nicely in the sandpit on my Laptop, if that makes sense?
Some brief system info: Win 10 Home (10.0.10586 Build 10586), Processor: AMD A6-5200 APU with Radeon HD Graphics, 2000 Mhz, 4 Core, 4 Log
System Type: 64-bit Op System, x64-based processsor
Hoping I can get some help. I haven't used VS for quite a few years (I think my last version might have been X3), so was really excited to be getting to know an old friend again. Not so sure now.
Hoping someone has some help to offer.
Thanks!
