ASP 3 Not compatible with Linux Mint!

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Kneops
Posts: 212
Joined: Fri May 09, 2014 2:43 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: ASUS P8 Z68
processor: Intel i7 2600
ram: 16GB
Video Card: nVidia 450
sound_card: onboard
Hard_Drive_Capacity: 14 TB
Monitor/Display Make & Model: Dell U2713H & Spider4
Corel programs: ASP3
Contact:

ASP 3 Not compatible with Linux Mint!

Post by Kneops »

You won't believe this. I just reported an old issue again, and also mentioning that I can't test it yet because of the many bugs people are reporting everywhere, on Facebook and on this forum.
After a few days I got the question if I was by any chance using Linux Mint. So I said yes. This was the answer:

Unfortunately, AfterShot 3 was not made compatible in Linux Mint. The program can only perform in Linux Ubuntu/Fedora. I apologize for the inconvenience. Is there anything else I can help you with?

What the **** ! First of all, Linux Mint IS Ubuntu (I put that into my reply), and secondly, Linux Mint is used by as many users as Ubuntu itself, and according to many, better and more stable.

AfterShot 3 was not made compatible in Linux Mint. This reply I never expected. I´m totally perplex...
Hobgoblin
Posts: 259
Joined: Fri Jan 13, 2012 3:00 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
Location: UK

Re: ASP 3 Not compatible with Linux Mint!

Post by Hobgoblin »

I've been running ASP Pro 3 under Mint 17.3 Cinnamon, (64bit) without any problems.
I amended the start-up script to eliminate the crash on drag issue, and all seems well.
It's possibly not 'bug free', I’m only running the unregistered version, but can't imagine that makes any difference.

As noted elsewhere, after finding the the 'New' version of Gradfilter Pro runs quite happily in ASP 2 Pro 2.4.0.119, I see no need to upgrade anyway.
Kneops
Posts: 212
Joined: Fri May 09, 2014 2:43 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: ASUS P8 Z68
processor: Intel i7 2600
ram: 16GB
Video Card: nVidia 450
sound_card: onboard
Hard_Drive_Capacity: 14 TB
Monitor/Display Make & Model: Dell U2713H & Spider4
Corel programs: ASP3
Contact:

Re: ASP 3 Not compatible with Linux Mint!

Post by Kneops »

Someone from Corel got in contact with me again after I said that Linux Mint is in large part Ubuntu:

I apologize for the misinformation Jack. I will have this ticket escalated to our Level 2 for further assistance. Thank you.

Good to hear that is was misinformation and nice of them to let let me know. :)
Looking forward to a solutiion.
rachelk
Posts: 7
Joined: Sat Sep 05, 2015 4:09 am
operating_system: Linux
System_Drive: B
32bit or 64bit: 64 Bit

Re: ASP 3 Not compatible with Linux Mint!

Post by rachelk »

Did you get a solution to this? I'm also struggling with aftershot in Mint. It used to work perfectly and then unfathomably stopped. Corel suggested reinstalling but that doesn't help.
rachelk
Posts: 7
Joined: Sat Sep 05, 2015 4:09 am
operating_system: Linux
System_Drive: B
32bit or 64bit: 64 Bit

Re: ASP 3 Not compatible with Linux Mint! SOLVED

Post by rachelk »

For the benefit of anyone else searching for solutions to this, I found one here yesterday https://www.garron.me/en/linux/install- ... buntu.html
This relates to a problems with Ruby but seems to be caused by the same dependency issue. I followed it exactly (except for the final step).
I have now managed to open aftershot, then open, edit and export an image so am confident that it has worked.

Problem - Aftershot crashing a few seconds after opening (always just long enough to give the false hope that it was going to work). Started with Aftershot 3 but persisted after reverting to version 2. Corel had suggested reinstalling but that didn't work.



After years of not using it, I found this solution by checking the aftershot error log and googling some of the errors thrown up.

For record, I am using Mint 20 although the solution refers to Ubuntu 20.
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