Service Pack 3 - major problems

Moderator: Ken Berry

Locked
wjfox2015
Posts: 4
Joined: Sat Oct 17, 2015 9:34 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core i5 2450M
ram: 6 GB
Hard_Drive_Capacity: 447 GB
Location: UK
Contact:

Service Pack 3 - major problems

Post by wjfox2015 »

What on earth is going on here?

I downloaded the SP3 update and now the application doesn't work at all.

I can't import WMV files anymore. If I drag and drop, all I get is a blank white rectangle in the timeline. It appears to be stuck in "drag" without me being able to "drop". The application crashes shortly after that.

On the next occasion when I tried this, I got a weird alert message that says "No Storage To Load BB!", then it hangs for a few seconds before crashing again.

In short, this update has been a total disaster and I simply can't use the application at all. Please help! :(
User avatar
RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: Service Pack 3 - major problems

Post by RobertOZ »

Did you search the forum before posting,this has already been reported and Corel are working on a solution, refer the following post

http://forum.corel.com/EN/viewtopic.php?f=1&t=59542
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Service Pack 3 - major problems

Post by BrianCee »

please continue this discussion in the topic Robert has pointed you to

topic locked
Locked