ASP 3 Crashes on Ubuntu 14.04 LTS

[technoholic]

When attempting to load a folder of jpg images with spaces in the file names. ASP 3 will either lockup with a greyed out screen or shut down completely. After a shutdown, restarting the app returns a prompt to resume or cancel. Selecting cancel results in the app initializing and then immediately shutting down. The problem does not happen when loading RAW files and did not exist in version 2.

I need the developers to come back with a fix.

[eunix]

This is to confirm that this seems to not only be a problem with 14.04 but also on 16.04.
I have deployed on 3 different types of distribution machines ( 1) and organically updated to 16.04 (2) Fresh install of 16.04 (3) 15.10 upgrade to 16.04 LTS which I tried to resolve via individual patches...

Is there a way to send the crash report to Corel for analysis?

[khh]

Hi,

I was quite pleased to find a raw editor for Linux which works perfectly with the Nikon D7200 NEF files (which several open source programs still can't handle).

However,while trying aftershot pro 3 on ubuntu 14.04.1 LTS I ran into several game stopping problems:

- If I ever try to open a JPG which was exported by aftershot it immediately coredumps (segfault)
Yes, this means the very first jpg exported to the directory with the NEF file causes a crash when aftershot tries to add the jpg file, resume crashes on reading in the directory as well
For whatever reason, the shell output states it tries to read the TIFF file (while it's a jpg, readable by any other program)
Currently my workaround is to specify a output directory far ways from the input files.
- Thanks to the:
cd "${INSTALL_PATH}/bin"
in /usr/bin/AfterShot3X64 the current directory of aftershot will always be a NOT WRITEABLE directory, effectively prohibiting core dumps.

- frequent freeezes: Again and again aftershot pro 3 either while creating previews and/or exporting processed photos it will use
up all available cores with 100% but will not write out anything (running at 2x100% during an entire night produces zero images)
If continuing to edit an image the entire aftershot will freeze up (just locked up mostly, sometimes with no image available)

Are these known bugs? Does anybody else have the same problems? Are there any workarounds or -- even better -- bugfixes to be expected?



System information:
Linux blackbox 3.19.0-64-lowlatency #72~14.04.1-Ubuntu SMP PREEMPT Fri Jun 24 19:54:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
model name : Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz
8GB RAM

Install Path: /opt/AfterShot3(64-bit)
LD_PATH: /opt/AfterShot3(64-bit)/lib:
XLIB_SKIP_ARGB_VISUALS:
linux-vdso.so.1 => (0x00007fff8e5f9000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007fc0223cb000)
libOpenCL.so.1 => /opt/AfterShot3(64-bit)/lib/libOpenCL.so.1 (0x00007fc0221c4000)
libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007fc021fab000)
libQt5WebKitWidgets.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5WebKitWidgets.so.5 (0x00007fc021d68000)
libQt5Svg.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Svg.so.5 (0x00007fc021b0e000)
libQt5PrintSupport.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5PrintSupport.so.5 (0x00007fc02189e000)
libQt5Designer.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Designer.so.5 (0x00007fc021193000)
libQt5WebKit.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5WebKit.so.5 (0x00007fc01ebc4000)
libQt5Sql.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Sql.so.5 (0x00007fc01e984000)
libQt5Xml.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Xml.so.5 (0x00007fc01e746000)
libQt5WebChannel.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5WebChannel.so.5 (0x00007fc01e528000)
libQt5Qml.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Qml.so.5 (0x00007fc01df13000)
libQt5Network.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Network.so.5 (0x00007fc01dbae000)
libQt5Widgets.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Widgets.so.5 (0x00007fc01d323000)
libQt5Gui.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Gui.so.5 (0x00007fc01cba2000)
libQt5Core.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Core.so.5 (0x00007fc01c465000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007fc01c246000)
libGL.so.1 => /usr/lib/nvidia-340/libGL.so.1 (0x00007fc01befa000)
libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007fc01bbf6000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007fc01b8ef000)
libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007fc01b6d9000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fc01b314000)
/lib64/ld-linux-x86-64.so.2 (0x000055b2185f4000)
libQt5Sensors.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Sensors.so.5 (0x00007fc01b0d3000)
libQt5OpenGL.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5OpenGL.so.5 (0x00007fc01ae7b000)
librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007fc01ac72000)
libXrender.so.1 => /usr/lib/x86_64-linux-gnu/libXrender.so.1 (0x00007fc01aa68000)
libXcomposite.so.1 => /usr/lib/x86_64-linux-gnu/libXcomposite.so.1 (0x00007fc01a865000)
libicui18n.so.53 => /opt/AfterShot3(64-bit)/lib/libicui18n.so.53 (0x00007fc01a418000)
libicuuc.so.53 => /opt/AfterShot3(64-bit)/lib/libicuuc.so.53 (0x00007fc01a08d000)
libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007fc019d58000)
libxslt.so.1 => /usr/lib/x86_64-linux-gnu/libxslt.so.1 (0x00007fc019b1a000)
libxml2.so.2 => /usr/lib/x86_64-linux-gnu/libxml2.so.2 (0x00007fc0197b3000)
libglib-2.0.so.0 => /lib/x86_64-linux-gnu/libglib-2.0.so.0 (0x00007fc0194ab000)
libgobject-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 (0x00007fc019259000)
libgstreamer-0.10.so.0 => /usr/lib/x86_64-linux-gnu/libgstreamer-0.10.so.0 (0x00007fc018f6f000)
libgstapp-0.10.so.0 => /usr/lib/x86_64-linux-gnu/libgstapp-0.10.so.0 (0x00007fc018d63000)
libgstbase-0.10.so.0 => /usr/lib/x86_64-linux-gnu/libgstbase-0.10.so.0 (0x00007fc018b0e000)
libgstinterfaces-0.10.so.0 => /usr/lib/x86_64-linux-gnu/libgstinterfaces-0.10.so.0 (0x00007fc0188fc000)
libgstpbutils-0.10.so.0 => /usr/lib/x86_64-linux-gnu/libgstpbutils-0.10.so.0 (0x00007fc0186d8000)
libgstvideo-0.10.so.0 => /usr/lib/x86_64-linux-gnu/libgstvideo-0.10.so.0 (0x00007fc0184bb000)
libQt5Positioning.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Positioning.so.5 (0x00007fc01827c000)
libQt5Quick.so.5 => /opt/AfterShot3(64-bit)/lib/libQt5Quick.so.5 (0x00007fc017ca1000)
libgthread-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libgthread-2.0.so.0 (0x00007fc017a9e000)
libnvidia-tls.so.340.96 => /usr/lib/nvidia-340/tls/libnvidia-tls.so.340.96 (0x00007fc01789a000)
libnvidia-glcore.so.340.96 => /usr/lib/nvidia-340/libnvidia-glcore.so.340.96 (0x00007fc014c86000)
libXext.so.6 => /usr/lib/x86_64-linux-gnu/libXext.so.6 (0x00007fc014a74000)
libicudata.so.53 => /opt/AfterShot3(64-bit)/lib/libicudata.so.53 (0x00007fc0133eb000)
libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007fc0131cc000)
liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007fc012faa000)
libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007fc012d6b000)
libffi.so.6 => /usr/lib/x86_64-linux-gnu/libffi.so.6 (0x00007fc012b63000)
libgmodule-2.0.so.0 => /usr/lib/x86_64-linux-gnu/libgmodule-2.0.so.0 (0x00007fc01295f000)
liborc-0.4.so.0 => /usr/lib/x86_64-linux-gnu/liborc-0.4.so.0 (0x00007fc0126dc000)
libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007fc0124d8000)
libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007fc0122d1000)
I have SSE2
Bibble program arguments ("./AfterShot")
Linux does not support Commond Folder. Uses "/opt/AfterShot3(64-bit)/supportfiles"
Loading plugins
AfterShot vers.: 3.0.0.148
Built on: "Fr. Juni 24 2016"
Language: en
App Path: /opt/AfterShot3(64-bit)/bin/AfterShot
System Home: /opt/AfterShot3(64-bit)/supportfiles
User Home: /home/khh/.AfterShot_Pro_3
Prefs Home: /home/khh/.config/Corel/AfterShot Pro v3.conf
Platform: Linux
Issue: "Ubuntu 14.04.4 LTS \n \l"
Kernel: "Linux version 3.19.0-64-lowlatency (buildd@lgw01-16) (gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04.3) ) #72~14.04.1-Ubuntu SMP PREEMPT Fri Jun 24 19:54:37 UTC 2016"
Build Mode: Release
Product Name: "AfterShot Pro 3"
Trial Version
Initializing
Cpu Manager init: 2
**** Making CLManager
Got 1 platforms
OpenCL is disabled in low mem mode
platform 0x3c50090 "NVIDIA Corporation" OpenCL Version: "OpenCL 1.1 CUDA 6.5.51"
device: 0x3a64050 "GeForce 8400 GS"
****** Device "GeForce 8400 GS" enabled
LDS size 16384
Compute units: 1
Freqency: 1400
Max work items: 512
Max work item sizes: 512 512 64
Device OpenCL Version: OpenCL 1.0 CUDA
Device OpenCL C Version: OpenCL C 1.0
Device OpenCL Extensions: cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_copy_opts cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics
Device Memory: true
Zero Copy: false
SVM: false
**************
****** Device "GeForce 8400 GS" enabled
LDS size 16384
Compute units: 1
Freqency: 1400
Max work items: 512
Max work item sizes: 512 512 64
Device OpenCL Version: OpenCL 1.0 CUDA
Device OpenCL C Version: OpenCL C 1.0
Device OpenCL Extensions: cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_copy_opts cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics
Device Memory: true
Zero Copy: false
SVM: false
**************
tileSize: 512
"MemTotal: 8174832 kB"
Memory: 3
====================================================
Asset: 2147483647 purge
====================================================
Heavy Asset: 2147483647 purge
====================================================
NoiseEngine: 150 purge
NoiseEngine: 75 cache (50 min)
====================================================
Histogram: 24 purge
Histogram: 12 cache (12 min)
====================================================
PluginData: 9 purge
PluginData: 9 cache (8 min)
====================================================
ImageMaster: 600 purge
ImageMaster: 300 cache (50 min)
====================================================
NContainer: 2147483647 purge
====================================================
Path: 2147483647 purge
Path: 2147483647 cache (2147483647 min)
====================================================
RawData: 25165821 purge
====================================================
UncompressedRawData: 9 purge
UncompressedRawData: 9 cache (8 min)
====================================================
Version: 600 purge
Version: 300 cache (50 min)
====================================================
PerfectlyClear: 6 purge
PerfectlyClear: 4 cache (4 min)
====================================================
TileStack: 24 purge
TileStack: 12 cache (12 min)
====================================================
StackTile: 3000 purge
Created 626 buffers of 857472
FALLBACK to 1252 tiles
====================================================
BImageTile: 1800 purge
====================================================
BTiledImage: 2147483647 purge
====================================================
RegionImageTile: 3000 purge
====================================================




I would be quite willing to help debugging, however symbol stripped core dumps will most likely not help that much.


Karl-Heinz