Something is wrong with the X9 service pack 3 update

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Re: Something is wrong with the X9 service pack 3 update

Post by canuck »

solarkritik wrote:No, I have not manually installed any SERVICE PACK.
My Versions-Number actually: 19.3.0.19.
That version number indicates that you have the latest SP3 installed.
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Re: Something is wrong with the X9 service pack 3 update

Post by solarkritik »

Nevertheless Drag&Drop has no function in 19.3.0.19.
I'm using "VIDEOSTUDIO" since 2005: using since Ulead 5+6+7 -->> COREL VIDEO STUDIO 10+11+12+14+15+17+19+19.5+20 WIN 10
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Re: Something is wrong with the X9 service pack 3 update

Post by canuck »

I have no problems dragging&dropping with SP3, version 19.3.0.19
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Re: Something is wrong with the X9 service pack 3 update

Post by lata »

Hi

Are you able to insert from Timeline or File menu

Right click timeline for Insert Video, browse for your files.
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Re: Something is wrong with the X9 service pack 3 update

Post by solarkritik »

lata wrote:Hi

Are you able to insert from Timeline or File menu

Right click timeline for Insert Video, browse for your files.
Yes, this is in function !!
I'm using "VIDEOSTUDIO" since 2005: using since Ulead 5+6+7 -->> COREL VIDEO STUDIO 10+11+12+14+15+17+19+19.5+20 WIN 10
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Re: Something is wrong with the X9 service pack 3 update

Post by lata »

Hi
I do not know why you are still having problems, this does not stop you editing, but inconvenient if you normally use this process

Is it just video files, are you able to drag and drop Jpeg images?
What are the properties of your video files, right click the video on the timeline and choose properties, what are they?

If it is only Video files, can you provide a sample so we can try to replicate the problem.
You will have to upload to a sharing site, One Drive, Google drive etc.
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Re: Something is wrong with the X9 service pack 3 update

Post by solarkritik »

lata wrote:
Is it just video files, are you able to drag and drop Jpeg images?
Look this Video: https://youtu.be/FhIPra3RJvg
The dnd-problem also exists in .jpg-files.
The problem exits in ALL FILES.
I'm using "VIDEOSTUDIO" since 2005: using since Ulead 5+6+7 -->> COREL VIDEO STUDIO 10+11+12+14+15+17+19+19.5+20 WIN 10
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Re: Something is wrong with the X9 service pack 3 update

Post by lata »

Hi solarkritik

Thanks for the video, I do believe you that D&D does not work, I just do not understand why?
I notice the program is installed to German, I think?
I wonder if it’s a Language issue?

I will flag this to Corel, if it is a language install issue I am sure they would like to know?
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Re: Something is wrong with the X9 service pack 3 update

Post by solarkritik »

lata wrote:
I will flag this to Corel, if it is a language install issue I am sure they would like to know?
I don't think so, because the problem has become in the last few days different "status quos".
And for a short time (oh wonder) in last few days the problem was solved for some hours.
And the official-new SP3 yesterday has destroyed the dnd-function again.
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Re: Something is wrong with the X9 service pack 3 update

Post by canuck »

Which "official new SP3 yesterday"? The newest SP3 (ver. 19.3.0.19) came out on june 16/17 and solved the problem with drag&drop. Since you are still having problems with your ver 19.3.0.19, I would think that there is some other problem with your install.
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Re: Something is wrong with the X9 service pack 3 update

Post by solarkritik »

Threetimes I have re-installed CVS X9 = Threetimes de-installed with "VSX9-CLEANUP" and then Threetimes re-installed. NO DIFFERENCE. DnD without function.
I think its perhaps a problem with WIN 7 like the problem at CVS X7 during a WIN7 Update of Microsoft.
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Re: Something is wrong with the X9 service pack 3 update

Post by Davidk »

I have win7sp1 and VS X9 sp3 (latest hotfix), and DnD doesn't seem to affect me.
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Re: Something is wrong with the X9 service pack 3 update

Post by RobertOZ »

solarkritik wrote:Threetimes I have re-installed CVS X9 = Threetimes de-installed with "VSX9-CLEANUP" and then Threetimes re-installed. NO DIFFERENCE. DnD without function.
I think its perhaps a problem with WIN 7 like the problem at CVS X7 during a WIN7 Update of Microsoft.
Can you drag and drop with other programs, have you tried starting in safe mode to see if the problem still exists
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Re: Something is wrong with the X9 service pack 3 update

Post by solarkritik »

Davidk wrote:I have win7sp1 and VS X9 sp3 (latest hotfix), and DnD doesn't seem to affect me.
That means: DnD has no function ! Right ?
It seems to be a problem with WIN 7
RobertOZ wrote:Can you drag and drop with other programs, have you tried starting in safe mode to see if the problem still exists
DnD is in function with other programs, for example: WORD.
I have tested it. Though I want not to test the "safe mode" of WIN 7. That is not the aim.
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Re: Something is wrong with the X9 service pack 3 update

Post by BrianCee »

solarkritik wrote:
Davidk wrote:I have win7sp1 and VS X9 sp3 (latest hotfix), and DnD doesn't seem to affect me.
That means: DnD has no function ! Right ?
It seems to be a problem with WIN 7


That is NOT what Davidk said - he means that it is "in function" as you put it (or DnD works for him) - that is the problem does not affect him


....
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