Corel FastFlick X9 won't open

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RUSH-HOUR
Posts: 1
Joined: Sun May 15, 2016 3:37 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: TOSHIBA PORTEGE Z930 Version A0
processor: 2.50 gigahertz Intel Core i7-3667U
ram: 6GB
Video Card: Intel HD Graphics 4000
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 105.51 Gig
Monitor/Display Make & Model: Toshiba Internal LCD
Corel programs: Corel VideoStudio X9 Ultimate

Corel FastFlick X9 won't open

Post by RUSH-HOUR »

I just purchase Corel VideoStudio X9 Utimate last week and I just find out that Corel FastFlick is not opening. Even I open it through Corel VideoStudio (Tools - FastFlick...)

Here're the event log.

Faulting application name: MWizard.exe, version: 19.2.0.4, time stamp: 0x570e4699
Faulting module name: ntdll.dll, version: 10.0.10586.306, time stamp: 0x571af2eb
Exception code: 0xc0000005
Fault offset: 0x00000000000208a8
Faulting process id: 0x2164
Faulting application start time: 0x01d1ae5095085e66
Faulting application path: C:\Program Files\Corel\Corel VideoStudio X9\MWizard.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: a56d0851-1389-40ab-bab5-8338cc97ff0c
Faulting package full name:
Faulting package-relative application ID:


and

Fault bucket 120471790549, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: MWizard.exe
P2: 19.2.0.4
P3: 570e4699
P4: ntdll.dll
P5: 10.0.10586.306
P6: 571af2eb
P7: c0000005
P8: 00000000000208a8
P9:


operating_system:Windows 10
System_Drive:C32bit or 64bit:64
Bitmotherboard:TOSHIBA PORTEGE Z930 Version A0
processor:2.50 gigahertz Intel Core i7-3667U
ram:6GB
Video Card:Intel HD Graphics 4000
sound_card:Realtek High Definition Audio
Hard_Drive_Capacity:105.51 Gig
Monitor/Display Make & Model:Toshiba Internal LCD
Corel programs:Corel VideoStudio X9 Ultimate
User avatar
RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: Corel FastFlick X9 won't open

Post by RobertOZ »

Go to C:\ProgramFiles\Corel\CorelVideoStudioX9, search for and double click on Mwizard.exe and see if you can launch FastFlick from there

If that doesn't work you could try reinstalling VSX9 or if you are still within your 30 days from purchase, contact Tech. Support
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