Export problem

Moderator: Ken Berry

Post Reply
Synkronice74
Posts: 2
Joined: Fri Apr 22, 2016 8:40 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte Z97X-UD3H-CF
processor: Intel Core i5 4690K
ram: DDR3 8GO
Video Card: NVIDIA GeForce GTX 750 Ti

Export problem

Post by Synkronice74 »

Hi everybody,

i've a big problem with videostudio pro X9, he won't export my project in mpeg-4 with any parameter, he told me error 16803:4:6

Thanks, Lucas.
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Export problem

Post by BrianCee »

Is this the full and paid for version of X9 or the free trial ?
Synkronice74
Posts: 2
Joined: Fri Apr 22, 2016 8:40 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte Z97X-UD3H-CF
processor: Intel Core i5 4690K
ram: DDR3 8GO
Video Card: NVIDIA GeForce GTX 750 Ti

Re: Export problem

Post by Synkronice74 »

Start free trial and activated, I didn't have done the update(they don't work because, I install the program on a second harddrive and they installed on the first harddrive), all the other mode of export work expect the mpeg4
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Export problem

Post by BrianCee »

The trial version of X9 cannot export mp4 files

when you 'activated' your trial copy did you download any additional files - if you did where did they install - on your first or second hard drive

activating a trial is never a good thing to do

I recommend that you completely uninstall the 'activated' trial version - then download and install the full paid for version
stenly311
Posts: 1
Joined: Sun Feb 26, 2017 8:52 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: Export problem

Post by stenly311 »

does anyone else have same problem?

In my case I ran x9 ultimate, all worked well till upgrade to 9.5 (at least that point I remember) where I am not able to render any video (in MPG4) file any more. Just 0b size file which does contain export file name from "Share" section setup.

I dont want to reinstall whole thing as not sure what remains after uninstall. Also just noticed projects created by 9.5 has no backwards compatibility ://
Post Reply