CVS appcrash after closing

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ekkl
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Joined: Mon Feb 01, 2016 2:22 pm
operating_system: Windows 7 Ultimate
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Corel programs: VS MS

CVS appcrash after closing

Post by ekkl »

CVS x9, SP1
In some seconds (6-14) after closing program pop a window up with an error message (Program was terminated e.s.w APPCRASH)
This is not always, but often enough. Usually when there timeline has files.
I understand that program crashes already during the closing, and data is not lost, but it is not very pleasant.
Version x8 no such this problem.
---
OS: Win7 SP1
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RobertOZ
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operating_system: Windows 10
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motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
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sound_card: Realtek High Definition Audio
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Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: CVS appcrash after closing

Post by RobertOZ »

If VSX9 is the only program that you see this message on closing, then it may be resolved by reinstalling VSX9

Like you, I get the same error every time I close VSX9 and if you open task manager and check processes you will see that vstudio.exe is still running, so the program is not shutting down correctly, hence error message, for me this only occurs with imported media, if I just (as a test) drag sample videos only to the timeline then close, the error does not appear. As the program is otherwise behaving correctly I can live with it and as the program is set up how I want it, I'm not inclined to consider a reinstall yet.
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RobertOZ
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Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: CVS appcrash after closing

Post by RobertOZ »

Also, make sure you empty the Dump Store, just checked mine and found 73 vstudio.exe.dmp files and as these are of no use, unless Corel request you send them to support, they can be deleted
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RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: CVS appcrash after closing

Post by RobertOZ »

After installing SP2, for me, this problem has disappeared, program now closes correctly, will take note and report back, if the problem reoccurs on a regular basis
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