How Do I Contact the Administration?
Moderator: Kathy_9
-
Fulcanelli
- Posts: 8
- Joined: Fri Mar 25, 2016 9:53 pm
- System_Drive: C
- 32bit or 64bit: 32 Bit
How Do I Contact the Administration?
I was unable to sign in. The msg said that my user name and email could not be found. I read in the FAQ that you delete accounts that haven't posted in a while. That's me. I only come here if I have a problem. Anyway, I tried to re-register but couldn't because when I tried, I got a msg that said my user name and email address were already in use. I had to use another email to sign up. I'm posting this here because I couldn't find a way to contact Administration about this. I would rather use my original email account and name. How long does it take to completely remove it from your database?
-
BrianCee
- Posts: 5487
- Joined: Sat Jan 21, 2012 1:04 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- ram: 8GB
- Hard_Drive_Capacity: 4TB
- Monitor/Display Make & Model: HP
- Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
- Location: London England UK
Re: How Do I Contact the Administration?
If you are unable to log-in you can still contact us at - - contactcorelwebboard@corel.com
that information can always be found here : - - http://forum.corel.com/EN/viewtopic.php?f=20&t=46184
We only delete accounts which are not used to make a least one post in the two months after first registration - if you made at least one post we do not delete your account
The fact that you received a message that your e-mail address is already in use means that your previous account is still active
please e-mail us USING THE E-MAIL ADDRESS of your previous account and one of us will sort the problem
that information can always be found here : - - http://forum.corel.com/EN/viewtopic.php?f=20&t=46184
We only delete accounts which are not used to make a least one post in the two months after first registration - if you made at least one post we do not delete your account
The fact that you received a message that your e-mail address is already in use means that your previous account is still active
please e-mail us USING THE E-MAIL ADDRESS of your previous account and one of us will sort the problem