Dialogbox for Screencapturing missing

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Piet999
Posts: 2
Joined: Sat Mar 19, 2016 8:22 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideoStudio pro x8 ultimate

Dialogbox for Screencapturing missing

Post by Piet999 »

VS pro 8 ultimate on a i7-pc running windows 8.1, german version
3 Screens: 1 hd, 1 2560x1440, 1 wacom cintique 13"
vs8pro

Hello

I can't capture one of my screens.
Starting the screencapture dialog results in minimizing the vs-window, but doesn`t start the capturing dialog box or it is outside the screens.
After 1 or 2 seconds the vs-window apears again. No errrors or informations are displayed.

What's going wrong?

I checked the german manual but it differs a lot from the x8-version and it seems to be out-of-date.
Its talking about windows 7 and so on.

Please help.
Piet
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Dialogbox for Screencapturing missing

Post by BrianCee »

Piet999
Posts: 2
Joined: Sat Mar 19, 2016 8:22 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideoStudio pro x8 ultimate

Re: Dialogbox for Screencapturing missing

Post by Piet999 »

Thanks for this information,.

That's annoying.

First I bought X8 pro ultimate and a few days later x9 came around.
And now, one of my planned main functions (tutorials for corel painter) will not be possible.

That's realy annoying.

Do You know, something about the correction of that bug?

Thanks, have a beer.
Piet
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