3+ monitors causes Screen Capture to crash

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RalphShnelvar
Posts: 20
Joined: Thu Mar 17, 2011 3:54 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. P8Z77-V LX Rev X.0x
processor: 3.40 gigahertz Intel Core i7-3770
ram: 16GB
Video Card: NVIDIA GeForce GTX 650 Ti
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 5TB
Monitor/Display Make & Model: Planar PX2710MW [Monitor] (27.2"vis), 3 more
Corel programs: VideoStudio Pro X5, X8(Trial)

3+ monitors causes Screen Capture to crash

Post by RalphShnelvar »

Corel has confirmed Screen Capture will "have conflict or issues" (a polite way of saying it will crash) if one attempts to do a screen capture on a system with more than two monitors.

On my system the crash happens "VSSXAP.exe faulting in ntdll.dll"



I have four monitors on my system and screen capture will work if I disconnect two of them. This is not fun since getting access to the back of my monitors is difficult.

Does anyone know of software that will "hide" two of my monitors from Screen Capture?
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RobertOZ
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Re: 3+ monitors causes Screen Capture to crash

Post by RobertOZ »

Have you tried connecting two of the monitors to a separate power board, with an on/off switch so you can just turn the monitors on/off as required
BrianCee
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Re: 3+ monitors causes Screen Capture to crash

Post by BrianCee »

many computer monitors have power switches at the front - can't you just switch two off
RalphShnelvar
Posts: 20
Joined: Thu Mar 17, 2011 3:54 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. P8Z77-V LX Rev X.0x
processor: 3.40 gigahertz Intel Core i7-3770
ram: 16GB
Video Card: NVIDIA GeForce GTX 650 Ti
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 5TB
Monitor/Display Make & Model: Planar PX2710MW [Monitor] (27.2"vis), 3 more
Corel programs: VideoStudio Pro X5, X8(Trial)

Re: 3+ monitors causes Screen Capture to crash

Post by RalphShnelvar »

RobertOZ wrote:Have you tried connecting two of the monitors to a separate power board, with an on/off switch so you can just turn the monitors on/off as required
On many (all?) monitors, removing power will not disconnect the monitor from being detected. I _think_ video cards have a loopback circuit to the monitors to see if the monitor is there whether or not you ave power to the monitor so that you can turn off power to the monitors without the system moving all your windows around because the number of monitors has changed.
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