Corel VideoStudio Pro X6 Crashes on Startup. Microsoft installed updates and I uninstalled KB3126578 and KB3126593 as that is what forums say is causing the problem. Below is the Crash Report. Thank you.
Problem signature:
Problem Event Name: APPCRASH
Application Name: vstudio.exe
Application Version: 16.0.0.0
Application Timestamp: 51c07e76
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19160
Fault Module Timestamp: 56bcd5c3
Exception Code: c06d007e
Exception Offset: 0000c52f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Corel VideoStudio Pro X6 Crashes on Startup
Moderator: Ken Berry
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RobertOZ
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- ram: 16GB
- Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 7 TB
- Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
- Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
- Location: Mornington, Vic. Australia
Re: Corel VideoStudio Pro X6 Crashes on Startup
You should also remove Windows Updates KB3126587 and KB3126593, these are the two updates that caused the original problems with Video Studio
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jamesnlb
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- Video Card: NVIDIA GeForce 310M
- sound_card: NVIDIA
- Hard_Drive_Capacity: 500 GB
- Corel programs: Video Studio X6
Re: Corel VideoStudio Pro X6 Crashes on Startup
I uninstalled KB3126578 and KB3126593 restarted my computer and still the program will not open. I also reinstalled the program to no avail.
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Ken Berry
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Re: Corel VideoStudio Pro X6 Crashes on Startup
Someone else found that uninstalling KB3140410 might fix it...
Ken Berry
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RobertOZ
- Advisor
- Posts: 2426
- Joined: Tue Jun 26, 2012 12:50 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Asus Prime B550M-A WI-FI AM4 mATX
- processor: AMD Ryzen 5 3600 3 6 GHz
- ram: 16GB
- Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 7 TB
- Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
- Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
- Location: Mornington, Vic. Australia
Re: Corel VideoStudio Pro X6 Crashes on Startup
Do you mean KB3126587 which is the correct one to uninstalljamesnlb wrote:I uninstalled KB3126578 and KB3126593 restarted my computer and still the program will not open. I also reinstalled the program to no avail.
Re: Corel VideoStudio Pro X6 Crashes on Startup
Was this ever resloved?
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BrianCee
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- Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
- Location: London England UK
Re: Corel VideoStudio Pro X6 Crashes on Startup
There are three possible resolutions to the problem affecting X6
1) is to uninstall the three updates and prevent them re-installing
2) upgrade to Windows 10 for FREE
3) upgrade to Videostudio X9 at the upgrade price
Corel are not offering any other support for X6 owners
...
1) is to uninstall the three updates and prevent them re-installing
2) upgrade to Windows 10 for FREE
3) upgrade to Videostudio X9 at the upgrade price
Corel are not offering any other support for X6 owners
...
Re: Corel VideoStudio Pro X6 Crashes on Startup
Thanks, I went the upgrade route, I should have done it before now anyway. 