VideoStudio Pro X8 Application Error on Win7

[kj6eo]

Hello and thanks for reading my post. I downloaded VideoStudio Pro X8 earlier last year. It worked great "until today" when I tried to run it. When I click on the main program ICON, the little mouse swirley goes around a few times, then nothing. The program doesn't load. In an attempt to figure out what was happening, I had a look at the Windoze Event Viewer Application Log. Here's what it says:

Log Name: Application
Source: Application Error
Date: 3/6/2016 12:31:33 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Media-Server
Description:
Faulting application name: vstudio.exe, version: 18.0.0.181, time stamp: 0x54c8bdd3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002aaf7c0
Faulting process id: 0x1dd0
Faulting application start time: 0x01d177e728dbcfe0
Faulting application path: C:\Program Files\Corel\Corel VideoStudio Pro X8\vstudio.exe
Faulting module path: unknown
Report Id: 69d7c440-e3da-11e5-99ba-e0cb4e60415a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-03-06T20:31:33.000000000Z" />
<EventRecordID>178042</EventRecordID>
<Channel>Application</Channel>
<Computer>Media-Server</Computer>
<Security />
</System>
<EventData>
<Data>vstudio.exe</Data>
<Data>18.0.0.181</Data>
<Data>54c8bdd3</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0000000002aaf7c0</Data>
<Data>1dd0</Data>
<Data>01d177e728dbcfe0</Data>
<Data>C:\Program Files\Corel\Corel VideoStudio Pro X8\vstudio.exe</Data>
<Data>unknown</Data>
<Data>69d7c440-e3da-11e5-99ba-e0cb4e60415a</Data>
</EventData>
</Event>

Unfortunately, I have no idea what all that JuJu means. I uninstalled the program and reinstalled it again. Unfortunately, same thing. If anyone might have a suggestion as to how to resolve this problem, I'd certainly appreciate your help!

Bill

[BrianCee]

The problem has been caused by an update to Windows 7 by Microsoft - hundreds of people have been affected

if you want chapter and verse please read this topic - - - http://forum.corel.com/EN/viewtopic.php?f=1&t=58668


or/then install the hotfix which Corel has provided which is available here - http://www.videostudiopro.com/en/suppor ... sion-tab=1


Videostudio X8 and X8.5 are synonymous


...

[Paul_wrig]

There is a hotfix for X7 too.
Any ideas what to do with Version X6?
Unfortunately there is no hotfix for X6 - I got the same error though

[BrianCee]

With X6 you have 3 options

1) - Delete the offending updates and do not let them re-install by hiding them

2) - take the free update to Windows 10

3) - Upgrade to Videostudio X9


...

[Paul_wrig]

This options are all very disappointing...
If there is no proper way I would consider the first option - however I have no idea on how to find out what specific update it was...
Any hints?

[RobertOZ]

refer post http://forum.corel.com/EN/viewtopic.php?f=1&t=58668