X5 shutting down when doing auto pan and zoom

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edreder
Posts: 2
Joined: Tue Mar 01, 2016 9:45 pm
operating_system: Windows 8.1
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Corel programs: corel draw and video studio V5

X5 shutting down when doing auto pan and zoom

Post by edreder »

When attempting to do an autopan and zoom the program shuts down. There is a pop-up with some info but it disappears too quickly for me to get any information about the problem. I have installed all the patches. Tech support says they can't help me because they don't support X5 any longer. Can someone there help?

I am on Windows 8.1

Thank you,
Ed
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aljimenez
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Re: X5 shutting down when doing auto pan and zoom

Post by aljimenez »

Do one photo only. Add pan&zoom, play the photo. Does it crash?
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edreder
Posts: 2
Joined: Tue Mar 01, 2016 9:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 1 tb
Monitor/Display Make & Model: laptop
Corel programs: corel draw and video studio V5

Re: X5 shutting down when doing auto pan and zoom

Post by edreder »

Only if I do it manually will it not crash. If I do autopan and zoom even on one photo the program will crash.
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