Blu Ray plugin cannot install

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DAVEL+RR
Posts: 4
Joined: Sat Feb 20, 2016 11:41 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: Video studio x8

Blu Ray plugin cannot install

Post by DAVEL+RR »

Hi trying to install the blu Ray plugin on video studio x8 pro but I am getting the following message.
The installed version of the application could not be determined.
Any help would be great
BrianCee
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operating_system: Windows 10
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Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
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Re: Blu Ray plugin cannot install

Post by BrianCee »

That message indicates that the blu-ray option is already installed

When you go to "Share" and click on the disc do you see the blu-ray option
X8 disc options.PNG
DAVEL+RR
Posts: 4
Joined: Sat Feb 20, 2016 11:41 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: Video studio x8

Re: Blu Ray plugin cannot install

Post by DAVEL+RR »

Thanks Brian, no just getting the DVD-AVCHD-SD CARD tabs
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Blu Ray plugin cannot install

Post by BrianCee »

Can you confirm that you are in fact trying to install the blu-ray option from the X8 patch and not from the new X9 patch

patches are labelled according to which version they are intended for


'''
DAVEL+RR
Posts: 4
Joined: Sat Feb 20, 2016 11:41 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: Video studio x8

Re: Blu Ray plugin cannot install

Post by DAVEL+RR »

I purchased the x8 patch but the one they sent the link to was labelled x9, I just presumed the same one covered both
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Blu Ray plugin cannot install

Post by BrianCee »

I am not sure of that - my impression was that they are not. I had blu-ray in X8 and had to install the X9 patch to get it in X9 - if they were the same I would have thought I could just install the one patch

I am afraid you may have to contact Corel support for a definitive answer
DAVEL+RR
Posts: 4
Joined: Sat Feb 20, 2016 11:41 am
operating_system: Windows 10
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32bit or 64bit: 64 Bit
Corel programs: Video studio x8

Re: Blu Ray plugin cannot install

Post by DAVEL+RR »

Thanks Brian I will try them again
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