Hi trying to install the blu Ray plugin on video studio x8 pro but I am getting the following message.
The installed version of the application could not be determined.
Any help would be great
Blu Ray plugin cannot install
Moderator: Ken Berry
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BrianCee
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Re: Blu Ray plugin cannot install
That message indicates that the blu-ray option is already installed
When you go to "Share" and click on the disc do you see the blu-ray option
When you go to "Share" and click on the disc do you see the blu-ray option
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DAVEL+RR
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Re: Blu Ray plugin cannot install
Thanks Brian, no just getting the DVD-AVCHD-SD CARD tabs
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BrianCee
- Posts: 5487
- Joined: Sat Jan 21, 2012 1:04 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- ram: 8GB
- Hard_Drive_Capacity: 4TB
- Monitor/Display Make & Model: HP
- Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
- Location: London England UK
Re: Blu Ray plugin cannot install
Can you confirm that you are in fact trying to install the blu-ray option from the X8 patch and not from the new X9 patch
patches are labelled according to which version they are intended for
'''
patches are labelled according to which version they are intended for
'''
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DAVEL+RR
- Posts: 4
- Joined: Sat Feb 20, 2016 11:41 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- Corel programs: Video studio x8
Re: Blu Ray plugin cannot install
I purchased the x8 patch but the one they sent the link to was labelled x9, I just presumed the same one covered both
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BrianCee
- Posts: 5487
- Joined: Sat Jan 21, 2012 1:04 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- ram: 8GB
- Hard_Drive_Capacity: 4TB
- Monitor/Display Make & Model: HP
- Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
- Location: London England UK
Re: Blu Ray plugin cannot install
I am not sure of that - my impression was that they are not. I had blu-ray in X8 and had to install the X9 patch to get it in X9 - if they were the same I would have thought I could just install the one patch
I am afraid you may have to contact Corel support for a definitive answer
I am afraid you may have to contact Corel support for a definitive answer
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DAVEL+RR
- Posts: 4
- Joined: Sat Feb 20, 2016 11:41 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- Corel programs: Video studio x8
Re: Blu Ray plugin cannot install
Thanks Brian I will try them again
