Here's the email "thread" that I exchanged with Corels' John Solmoro. Note that my first email is at the bottom of the thread.
John Patrick Solmoro (Corel)
Feb 17, 14:54
Hello Bob
Thank you for contacting Corel Customer Support.
You're eligible for the legacy upgrade because we have a campaign upgrade for obsolete software.
If you're going to upgrade to VSX9 you need the serial number for the VSX5
so here is your serial number for the X5 (DELETED)
Please do not hesitate to contact us with any further questions.
Thank you,
John
-----------------------
Bob Anders
Bob
Feb 16, 16:05
I have Videostudio x5. I just found out that I probably can't upgrade this version. Can you check?
-----Original Message-----
John Patri
John Patrick Solmoro (Corel)
Feb 16, 14:01
Your Shopping Cart
Hello Bob
Thank you for recently contacting Corel Customer Service. A customer service representative has now created an online shopping cart which includes the products you've requested.
We value your business and want to do everything we can to make your purchase as easy as possible.
To verify and complete your order, click on this link (DELETED)
If you have any questions about this purchase or any additional Corel products, please feel free to contact us at:1(877)582-6735 (Mon. - Fri. from 9:00 am - 7:00 pm EST).
Thanks and have a great day!
John
Corel Order Support Team
-----------------------
Bob
Feb 12, 22:46
I want to upgrade my Videostudio Ultimate to Videostudio V9 Ultimate 64 bit. When will V9 be available in the US & how much will the upgrade cost?
------------------
Submitted from: http://www.videostudiopro.com/en/
