I am using Corel VideoStudio X7 Ultimate one year now and I was quite happy. Suddenly - since yesterday - I can not start X7 any more. Error Code when double clicking the desktop icon: "Someone else has already started the software on this computer" (in German).
My System:
- Windows 7 Professional 64bit
- Corel VideoStudio X7 Ultimate installed (buyed as CD-Version about one year ago)
What I tried to do:
- right mouse click on desktop icon "run software as administrator" --> no results
- tried to start VStudio.exe directly from installation folder (as admin/normal user) --> no results
- deinstalled VideoStudio X7, cleaned registry and reinstalled X7 from CD --> no results
- I contacted the Corel support 12 hours ago --> got confirmation mail, but not any help
As I need urgently the software for making a video a school project, can someone help?
Thank you!
Kalepo
Corel VideoStudio X7 Ultimate doesn't start
Moderator: Ken Berry
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- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
- processor: 4 10 gigahertz AMD A10-7890K Radeon R7
- ram: 16 gb
- Video Card: on board
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 500 SSD
- Monitor/Display Make & Model: LG W2242 [Monitor]
- Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
- Location: UK
- Contact:
Re: Corel VideoStudio X7 Ultimate doesn't start
Hi
A windows update on the 9th caused this problem
Please read other posts regarding this issue
Uninstall updates
In Control Panel, Programs and Features, click View Installed Updates.
- Remove KB3126587 and/or KB3126593
- Do NOT reboot.
- Run Check for Updates again.
- Hide updates KB3126587 and/or KB3126593.
A windows update on the 9th caused this problem
Please read other posts regarding this issue
Uninstall updates
In Control Panel, Programs and Features, click View Installed Updates.
- Remove KB3126587 and/or KB3126593
- Do NOT reboot.
- Run Check for Updates again.
- Hide updates KB3126587 and/or KB3126593.
