X5(Paid) & X8.5(Trial) both crash at startup.

[RalphShnelvar]

I have not used VideoStudio in a few weeks.

Today I attempted to start X5. It crashed at startup.

The event viewer shows

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
+ <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-13T12:54:33.000000000Z" />
<EventRecordID>331515</EventRecordID>
<Channel>Application</Channel>
<Computer>Ralph07</Computer>
<Security />
</System>
- <EventData>
<Data>vstudio.exe</Data>
<Data>15.0.0.0</Data>
<Data>55d3340d</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.19135</Data>
<Data>56a1c79e</Data>
<Data>c06d007e</Data>
<Data>0000c52f</Data>
<Data>306c</Data>
<Data>01d1665daf80db49</Data>
<Data>C:\Program Files (x86)\Corel\Corel VideoStudio Pro X5\vstudio.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>ed3230d4-d250-11e5-aa10-005056c00008</Data>
</EventData>
</Event>



I uninstalled and reinstalled X5 applying the 3 patches. Same error.

I then installed the trial version of 8.5. It crashed at startup with:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-13T13:08:45.000000000Z" />
<EventRecordID>331589</EventRecordID>
<Channel>Application</Channel>
<Computer>Ralph07</Computer>
<Security />
</System>
- <EventData>
<Data>vstudio.exe</Data>
<Data>18.0.1.26</Data>
<Data>54d512b9</Data>
<Data>MSCTF.dll</Data>
<Data>6.1.7601.18731</Data>
<Data>54b9cd47</Data>
<Data>c0000005</Data>
<Data>00000000000a1b50</Data>
<Data>141c</Data>
<Data>01d1665fa45413e9</Data>
<Data>C:\Program Files\Corel\Corel VideoStudio X8\vstudio.exe</Data>
<Data>C:\Windows\system32\MSCTF.dll</Data>
<Data>e8f1ab48-d252-11e5-aa10-005056c00008</Data>
</EventData>
</Event>

I have updated my video driver to NVIDIA's latest (361.75-desktop-win8-win7-winvista-64bit-international-whql.exe)


It may or may not be related but I was running Firefox 44.0.0 and having all sorts of problems. It turns out it was a FF problem and they appear to have fixed it in 44.0.2.

See https://support.mozilla.org/en-US/quest ... ail&page=2


Help!

[asik1]

is this related?
http://forum.corel.com/EN/viewtopic.php ... 15#p321220

[RalphShnelvar]

is this related?
http://forum.corel.com/EN/viewtopic.php ... 15#p321220

May all the computer gods bless all your motherboards and their children.

Thank you so much, that worked!