VSX7 will not open after Windows updates

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Ken Veal
Posts: 1679
Joined: Wed Oct 12, 2005 7:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: msi mpg z390 gaming edge ac lga 1151 ddr4
processor: 360 gigahertz Intel Core i9 900K
ram: 32 GB
Video Card: EVGA GeForceGTX 760 2GB GDDR5 PCI E 3 0
Hard_Drive_Capacity: 1250GB SSD
Monitor/Display Make & Model: Samsung U28E90 28” UHD 4k
Corel programs: PaintSPro2021Ult.PhotoMirage.VS.2020 Ult
Location: London,England

VSX7 will not open after Windows updates

Post by Ken Veal »

I may be a coincidence, but after a windows 7 update I have been unable to open VS.It will not open from the task bar or desk top icons.Clicking more that usually necessary brings up a message saying another user is using it and please close that session.I have done a disclean and restarted several times- no joy.When I click on the task bar icon it highlights for a short while and that is far as I get.Can any one help please
Ken
mikeb
Posts: 64
Joined: Mon Jan 03, 2005 11:30 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte X58A-UD3R
processor: 2-85 gigahertz Intel Core i7 930
ram: 16GB
Video Card: Nvidia GeForce GT520
sound_card: ATI Function Driver for High Definition Audio ATI
Hard_Drive_Capacity: 3000 GB

Re: VSX7 will not open after Windows updates

Post by mikeb »

I have a similar problem with Windows 7. I turned off my computer and it installed some windows updates. I have now turned it on and both Videostudio Pro x5 and X7 dont work any more. I get a message saying VIdeostudio has stopped working. Problem event APPCRASH Application name vstudio.exe. I have tried restarting several times but no luck. I wonder if anyone has any ideas please.
Michael
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: VSX7 will not open after Windows updates

Post by BrianCee »

BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: VSX7 will not open after Windows updates

Post by BrianCee »

Corel have issued a hotfix for Version X8 - here - - - http://dwnld.videostudiopro.com/updates ... tFix_2.exe


No news about any other versions yet



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