The entire program (not system) freezes when I try to open more than one file. It doesn't matter if it's only 2 or 20. It freezes. Anyone else have this problem? Surely this would have been found in beta testing, so I can't believe it's an actual bug.
My system stuff is on my user info. No need to repeat it here.
ETA: PSP also crashes when it attempts to recover from the previous crash.
Freezes on opening multiple files (Win 10, X8)
Moderator: Kathy_9
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magnoliasouth
- Posts: 35
- Joined: Fri Jul 20, 2012 4:17 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: Intel[R] Core[TM] i5-9300H CPU
- ram: 8 GB
- Video Card: Intel UHD Graphics 630
- sound_card: Conexant SmartAudio HD
- Hard_Drive_Capacity: 881 GB
- Monitor/Display Make & Model: Generic PnP Monitor
- Corel programs: PSP 2021, et al
Freezes on opening multiple files (Win 10, X8)
See profile data for system information.
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JoeB
- Posts: 2778
- Joined: Fri Mar 28, 2008 10:04 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: LENOVO 4524PE4 ThinkCentre M91p
- processor: 3.10 gigahertz Intel Quad Core i5-2400
- ram: 8 GB
- Hard_Drive_Capacity: 4.6 TB
- Corel programs: PSP 9, X7 to 2019, 32 & 64-bit
- Location: Canada
Re: Freezes on opening multiple files (Win 10, X8)
I'd have to say it's not a bug or everybody would be complaining about it.
Is this an issue you have had ever since you installed X8, or did it start some time after that? Do you have any previous version of PSP installed and, if so, does it have the same problem?
Regards,
JoeB
Using PSP 2019 64bit
JoeB
Using PSP 2019 64bit
- hartpaul
- Advisor
- Posts: 2893
- Joined: Tue Mar 20, 2012 3:38 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK P7P55D STRIX B240F GAMING
- processor: IntelCore i7 7700 3.60 Ghz
- ram: 8 Gb
- Video Card: Nvidia GeForce GTX 1050
- sound_card: Nvidia High Definition Audio
- Hard_Drive_Capacity: 1000 Gb
- Monitor/Display Make & Model: AOC
- Corel programs: PSP8,X2 to X9,2018,2019,2020
- Location: Australia
Re: Freezes on opening multiple files (Win 10, X8)
Also open up your task manager and see if you can see what is using up your CPU.
You could also do a reset of PSP (start with Shift key held down). Save any work space customisations you may have.
You could also do a reset of PSP (start with Shift key held down). Save any work space customisations you may have.
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
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JoeB
- Posts: 2778
- Joined: Fri Mar 28, 2008 10:04 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: LENOVO 4524PE4 ThinkCentre M91p
- processor: 3.10 gigahertz Intel Quad Core i5-2400
- ram: 8 GB
- Hard_Drive_Capacity: 4.6 TB
- Corel programs: PSP 9, X7 to 2019, 32 & 64-bit
- Location: Canada
Re: Freezes on opening multiple files (Win 10, X8)
Not only an excellent suggestion, but it also reminds me that sometimes PSP leaves a process running after it has been closed. Make sure that, before you start PSP again, you check with Task Manager to see if there is a Corel process running, even if it doesn't seem to be taking up much, if any, CPU resources. If so, end that task before opening PSP.hartpaul wrote:Also open up your task manager and see if you can see what is using up your CPU.
You could also do a reset of PSP (start with Shift key held down). Save any work space customisations you may have.
Regards,
JoeB
Using PSP 2019 64bit
JoeB
Using PSP 2019 64bit
-
magnoliasouth
- Posts: 35
- Joined: Fri Jul 20, 2012 4:17 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: Intel[R] Core[TM] i5-9300H CPU
- ram: 8 GB
- Video Card: Intel UHD Graphics 630
- sound_card: Conexant SmartAudio HD
- Hard_Drive_Capacity: 881 GB
- Monitor/Display Make & Model: Generic PnP Monitor
- Corel programs: PSP 2021, et al
Re: Freezes on opening multiple files (Win 10, X8)
I failed to mention that I did that. Nothing is. Again, it's only when opening multiple files. As a reminder, it doesn't freeze up my system, only PSP.
See profile data for system information.
